Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Clinic Reception
Grade
NHS AfC: Band 2
Contract
Fixed term: 9 months (Flexible hours required)
Hours
Part time - 15 hours per week (Flexible hours Wednesday/Thursday/Friday 8am - 5pm - Fixed term until 31/03/26)
Job ref
214-CSTO-7264216
Employer
Sherwood Forest Hospitals NHS Foundation Trust
Employer type
NHS
Site
Newark Hospital
Town
Newark
Salary
£24,169 per annum pro rata
Salary period
Yearly
Closing
23/07/2025 23:59

Employer heading

Sherwood Forest Hospitals NHS Foundation Trust logo

Clinic Receptionist

NHS AfC: Band 2

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.

Job overview

Join our Passionate Patient Services Team on a Fixed Term Basis, working 15 Hours Per Week.

Are you ready to embark on a journey that not only enhances your career but also contributes to elevating patient care standards? Look no further! Here's your chance to be a part of our vibrant Patient Services Team and cultivate your reception skills across a variety of Outpatient Areas.

Are you driven to make a positive impact through your work? Do you thrive in dynamic environments where every day brings new challenges and opportunities? As a Clinic Receptionist, you will be at the heart of our mission to revolutionize patient care. We're seeking individuals who are not just committed but are eager to continuously grow and learn.

Imagine greeting patients with warmth, managing appointments seamlessly, and ensuring the smooth functioning of our clinics – that's what you'll be doing as a key player in our team. Your customer-centric approach will help create a premium experience for patients visiting our Outpatient Departments. Your attention to detail and coordination skills will ensure that each patient's journey is impeccable.

Apply now and let's create a healthier future, one reception at a time. Your journey begins here.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. 

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. 

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. 

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person specification

Knowledge

Essential criteria
  • Computer literate
  • Excellent communication skills
  • Patient focus
Desirable criteria
  • RSAII or ECDL

Qualifications

Essential criteria
  • Good standard general education
  • GCSE Maths & English C + Above

Further Training

Essential criteria
  • Customer Service

Experience

Essential criteria
  • Substantial clerical experience
  • Substantial customer care experience
  • Good organisational skills
  • Ability to prioritise workloads

Contractual Requirements

Essential criteria
  • Excellent records of attendance and punctuality
  • Willingness to work flexibly to meet the needs of the service
  • Confidentiality

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPathway to excellenceCare quality commission - GoodCarer Friendly Employer 2021Mindful employer.  Being positive about mental health.Disability confident employerCare4NottsTime to changeFair Train Silver StandardStep into healthNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helena Stockdale
Job title
Associate Manager
Email address
[email protected]
Telephone number
01636 685743
Additional information

Helena can be contactable between 8am - 4pm Monday - Friday on 01636 685743 or Lauren Ping Supervisor on 01636 685742

Apply online nowAlert me to similar vacancies