Job vacancy: Patient Pathway Coordinator, Sherwood Forest Hospitals NHS Foundation Trust, Newark

Job summary

Main area: Patient Pathway Team Newark T&O
Grade: NHS AfC: Band 3
Contract: Fixed term: 12 months (37hrs per week)
Hours: Full time - 37.5 hours per week (37.5 hours per week Monday to Friday)
Job ref: 214-SRG-6964709

Employer: Sherwood Forest Hospitals NHS Foundation Trust
Employer type: NHS
Site: Newark Hospital
Town: Newark
Salary: £24,625 - £25,674 per annum
Salary period: Yearly
Closing: 03/07/2025 23:59

Patient Pathway Coordinator

NHS AfC: Band 3

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.

Detailed job description and main responsibilities

For a more in detailed description, please refer to the job description.

Person specification

Knowledge Requirements

Essential criteria

Computer literate, with experience of using a keyboard with a high level of accuracy
Knowledge of NHS or service provider in general
Thorough knowledge of healthcare administrative systems and processes
Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
Experience of using a full range of IT/Patient data systems
Confidentiality and Data Protection
Health and Safety
Equality and diversity

Desirable criteria

Sound office clerical background providing knowledge of relevant procedures.
Experience of using a full range of IT/Patient data systems – As applicable to speciality

Qualifications/Academic/Craft/Professional

Essential criteria

Good general education with GCSE English at grade C or above.

Desirable criteria

Formal keyboard/typing qualification eg RSA II or ECDL
Association of Medical Secretaries, Practice Administrator & Receptionist diploma
NVQ in Customer Care
Institute of Health Records & Information
Management Diploma (IHRIM)
European Computer Driving Licence
Shorthand speeds of 80wpm

Further Training

Essential criteria

On the job training.

Desirable criteria

Supervisory training
Experience of managing health & safety issues

Experience

Essential criteria

Customer care
Some experience providing required NHS knowledge and qualification equivalences if necessary.

Desirable criteria

Customer care experience
Experience of supervising staff

Contractual Requirements

Essential criteria

Regular attendance and willingness to work flexible hours as necessary

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process. Applications, including personal statements and behaviour examples, must be truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

If you would like this information in an alternative format or in a different language please contact us on 01623 622515 ext 3271.

Please note that we no longer accept handwritten/paper applications and that the email address given on your application will be used for all correspondence regarding this post.

We reserve the right to close a vacancy before the closing date if a sufficient number of applications have been received. Priority for vacancies at the Trust will be given to existing employees of Sherwood Forest Hospitals NHS Foundation Trust whose roles are currently at risk of redundancy due to organisational change.

Only applications received on or before the closing date will be considered for short listing. This is to ensure that the Trust meets its commitment to Equality of Opportunity.

In submitting an application, you authorise Sherwood Forest Hospitals NHS Foundation Trust to confirm any current and previous NHS Service details and you agree to the Trust obtaining and transferring personal date held about you, including Occupational Health data (inoculations and screening tests). This data will be shared using the NHS Electronic Staff Record (ESR) and third party systems via an automated process and will only be used for the purposes of maintaining your employment record.

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and then the money will then be deducted from your first salary once you've commenced employment. The current price of a check is £26.40 for a standard check and £54.40 for an enhanced. If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate, you should call or email the dedicated sensitive applications team before submitting your application. The team is experienced in dealing with sensitive cases and will advise you of the process and what you need to do.

Please note any genuine job offer letters will only be received if you have applied, interviewed, and received a verbal offer from the appointing manager for a vacancy within Sherwood Forest Hospitals. If you receive a job offer and you are not sure of its authenticity, please report it to the following email [email protected]