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Crynodeb o'r swydd

Prif leoliad
Corporate
Gradd
Band 6
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (8-4 or 9-5)
Cyfeirnod y swydd
164-7315950
Cyflogwr
Nottingham University Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
Queens Medical Centre Campus
Tref
Nottingham
Cyflog
£38,682 - £46,580 per annum pro rota
Cyfnod cyflog
Yn flynyddol
Yn cau
10/08/2025 23:59

Teitl cyflogwr

Nottingham University Hospitals NHS Trust logo

Applications, Implementation and Support Manager

Band 6

Trosolwg o'r swydd

Digital Services are looking to recruit Application Support Manager on permanent basis working 37.5 hrs per week

This role is part of the wider EPR solution and as such will be exciting and challenging position which will make a difference to staff and patients across Nottinghamshire.

In addition to the qualities in the Person Specification, you will possess excellent communication and interpersonal skills and work effectively both within a team and independently. 

The post holder will not have any direct patient contact but will have access to confidential and sensitive patient information – therefore a standard level CRB check will be required for the post. 

Prif ddyletswyddau'r swydd

In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

The post holder will be responsible for ensuring that Digital Services software application projects are planned and implemented effectively and that all changes to the Trusts main live systems are done so in a controlled and planned way, in adherence to the Digital Services Change Request Policy.  You will become the subject matter expert for a number of digital applications for the Trust and the wider community and will also be expected to take the lead on larger projects with support from the Application Officers.

This is a role that opens many opportunities throughout the Trust through exposure to a wide range of staff and applications. You would be involved from scoping to delivery in this fast-paced environment.

Gweithio i'n sefydliad

NUH has over 20,000 staff and believes in helping those staff constantly improve their skills and knowledge.  This is an exciting time to be part of Digital Services at NUH as we embark on the replacement of our existing EPR systems and deploy digital solutions which will support our staff and process for the next 5 - 10 years.

 

At present a significant proportion of the Digital Service teams are working from home using loaned NUH equipment. This is in response to the Pandemic, but you will still be expected, to be on site at City and QMC hospitals and travel between them (A free medilink bus service is available for staff) during the day. NUH are currently monitoring the blended working approach of its staff, and circumstances may change in the future requiring you to work more at the hospital sites. 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Lead on the implementation of new systems across the Trust, supporting both non-clinical and clinical teams

Gain exposure to a range of systems, operations, processes, and strategies.

Apply your business knowledge and continue to develop your career.

Be part of a dedicated and welcoming team and enjoy a diverse, interesting and challenging role in a fast-moving environment.

Provide continued support to existing hospital systems such as Nervecentre, Medway Pas & Badgernet

Work with departments across the Trust to ensure all new systems are correctly scoped.

Undertake extensive system testing prior to system implementation/upgrades

Complete documentation in accordance with our processes

Provide second line support for Digital Services supported systems

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Educated to degree level or equivalent experience or training
  • Trained in some hospital systems or evidence of other software application experience
  • Achieved an IT computer qualification (ECDL or equivalent)
Meini prawf dymunol
  • Awareness of ITIL Service Management methodology.

Experience

Meini prawf hanfodol
  • Detailed knowledge and awareness of users of ICT across the NHS or another large organisation
  • Has proven experience of working with teams and individuals from both technical and non-technical backgrounds to solve IT problems.
  • Proven experience of successfully leading changes
  • Excellent track record of document management
  • Proven experience of issue management and resolution
Meini prawf dymunol
  • Experience of convening and chairing meetings
  • Experience of liaising with external suppliers

Physical skills

Meini prawf hanfodol
  • Able to concentrate for long periods of time in an unpredictable/reactive environment

Communication

Meini prawf hanfodol
  • Excellent communication skills both written and oral. Communicating with enthusiasm and commitment
  • Demonstrate effective customer care skills, including how to understand, deliver and manage customer expectations
  • Ability to manage differing and sometimes conflicting demands for time and resources by customers, respectfully and with integrity

Planning and organisation skills

Meini prawf hanfodol
  • Able to work both as an individual using own initiative and as a team member, prioritising workloads

Analytical & judgement skills

Meini prawf hanfodol
  • Prioritise and respond to planned and unplanned situations on a daily basis, with integrity and respect

Bathodynnau ardystio / achredu cyflogwyr

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badgeadded for NUH

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Cheryl Powell
Teitl y swydd
Digital Product Team Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07812268330
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg