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Job summary

Main area
Digital & Information - IT Technical Operations
Grade
NHS Agenda for Change Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
164-7833516
Employer
Nottingham University Hospitals NHS Trust
Employer type
NHS
Site
City and Queens Medical Centre campuses as operationally required
Town
Nottingham
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
06/04/2026 23:59

Employer heading

Nottingham University Hospitals NHS Trust logo

EUC Mobile Device Technician

NHS Agenda for Change Band 4

Job overview

Nottingham University Hospitals Digital Services comprises a multi-disciplinary team of professional staff concerned with providing a wide range of services and technologies to Nottingham University Trust and our community colleagues. These are covered under the following divisions, technical operations and strategy, information governance, service transition and clinical engagement.

 

The EUC Mobile Device Technician role will be responsible for managing and maintaining all iOS devices, app deployments, and associated devices and accessories across the whole organisation. You will be responsible for updating existing mobile device policies and creating new policy to meet the needs of our mobility strategy.

 

This is a full time position which requires the post holder to be on site during the core hours of 08:00-17:00 Mon-Fri.

Main duties of the job

·         Monitor and manage all corporately owned devices that access business critical data via the Trust’s Enterprise Mobile Device Management (MDM) solution

·         Ensure devices are securely managed from the point of provisioning throughout the hardware lifecycle.

·         Review and update existing mobile device management policies.

·         Handle all repairs, device issues and customer re-provisioning calls that are presented and assigned via the Service Desk.

·         Manage devices within the Trust’s MDM solution

·         Works closely with Service Desk, IT Infrastructure teams and IT Security to identify and resolve issues.

·         Prepare and document standard operating procedures and protocols for mobile device enrolment.

·         Follow up and report on all lost/stolen and accidently damaged devices with the relevant parties.

·         Action all disable/block/quarantined/lockdown activity on any device within the core EMM configuration and the mobile network provider when required.

·         To Lead and work closely with Digital Services Teams where necessary for all major OS and application updates.

·         Support our organisational mobile security standards

Working for our organisation

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Detailed job description and main responsibilities

Please review attached Job Description and Person Specification documents for this role for further information before applying.

Person specification

Suitability for interview

Essential criteria
  • Overall essential scoring for interview suitability
Desirable criteria
  • Overall desirable scoring for interview suitability

Interview skills suitability

Essential criteria
  • Interview essential skills score
Desirable criteria
  • Interview desirable skills score

Employer certification / accreditation badges

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Care Leaver CovenantNHS Rainbow badgeCareLeaver Covenantadded for NUH

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Russ Dodds
Job title
EUC Manager
Email address
[email protected]
Additional information

Strictly no agencies. All applications must be made using the Trac portal. Thank you.

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