Job summary
- Main area
- Estates
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 29.75 hours per week (Two week rota. Week one – 3 x 8.5 hour shifts. Week two – 4 x 8.5 hour shifts Includes working every other weekend)
- Job ref
- 164-7376791
- Employer
- Nottingham University Hospitals NHS Trust
- Employer type
- NHS
- Site
- City and QMC Hospitals
- Town
- Nottingham
- Salary
- £24,465 per annum pro rata
- Salary period
- Yearly
- Closing
- 10/08/2025 23:59
Employer heading
Catering Clerk
Band 2
Job overview
We require proactive and hardworking staff to work as part of a team within the Food Production department at our Central Production Unit at City Campus and Receipt and Distribution Unit at the QMC Campus. The Catering Clerk role is key to the Food Production department in ensuring all meal and food & beverages for our patients are issued recorded accurately using our electronic ordering system.
The post holder will be responsible for producing, printing and recording catering supplies requested by the wards using an ICT software package.
The post holder will be responsible for maintaining accurate documentation and information for all catering supplies and to ensure the service of all types of food and beverage is given to the expected standards required of the department.
All duties carried out by the employee will be in accordance with the Trust’s policy on the health and safety and in line with current standing financial instructions.
In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to the advert
Main duties of the job
The use of the catering software to monitor and record all catering food issued to the wards
To print patient meal orders documents twice a day and to issue to the relevant teams and areas.
To receive orders of additional food from wards, record and relay the information to the Production team.
To accurately record all food and drinks items issued to the Patients Meals Service
To input all food items, drink items & stock transfers that are issued to the Patients Meals Service into the catering software and other records
To produce reports using the catering software for the Catering team and management when required
To keep the catering software up to date with menu changes, products and costs.
To use other software systems to report and record information
To carry out general administration duties for Food Production including taking orders over the phone, taking and passing on messages, managing stationary, printing documents & labels and photocopying
Answering the telephone in a courteous and helpful manner
To communicate with wards and departments notifying them of any changes to the service.
Control the efficient and effective use of resources.
Reporting any premises and equipment faults to their line manager/supervisor
To maintain a safe working environment in relation to office area
To maintain confidentiality when privy to sensitive information in the office.
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person specification
Training & Qualifications
Essential criteria
- English language & Mathematics GCSE (Grade C or above) or equivalent
- Good Computer Skills
Desirable criteria
- Level 2 Food Safety Certificate
Experience
Essential criteria
- Previous experience of working in a customer/patient focused environment
Communication and Relationship
Essential criteria
- Must be able to communicate well with other staff from other departments. Receive, deal with or pass on messages from wards or departments
- Friendly and professional telephone manner
- Legible handwriting
Planning & Organising
Essential criteria
- Able to manage own work on a day to day basis
- Able to concentrate in a very busy environment
- Shows willingness to assist/help others within the team
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Matthew Thornton
- Job title
- Assistant Food Production Manager
- Email address
- [email protected]
- Additional information
Sue Austin - [email protected]
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