Job summary
- Main area
- Pain Management
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 164-7398249
- Employer
- Nottingham University Hospitals NHS Trust
- Employer type
- NHS
- Site
- Nottingham City Hospital
- Town
- Nottingham
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 11/09/2025 23:59
Employer heading

Waiting List Administrator
Band 3
Job overview
As part of a team, the post holder will be responsible for the management and monitoring of the day case waiting lists for a delegated number of consultants at Nottingham University Hospitals NHS Trust and in accordance with Government Access Targets and Trust’s Access Policy.
You will also ensure there is an efficient and effective use of available resources at all times.
Main duties of the job
The post holder will book elective TCI dates and associated clinics. The post holder will also play a key central role within the service and is required to work in close liaison with NHS colleagues, stakeholders, patients and the general public.
Please refer to the job description for a full account of the duties and tasks involved.
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person specification
Training & Qualifications
Essential criteria
- Good command of the English language – both written and spoken. GCSE Level or equivalent standard in Maths/English
- NVQ Level 2/3 Business Admin
Desirable criteria
- Experience of hospital systems such as MEDWAY NOTIS and Medical Office
Experience
Essential criteria
- A recent past NHS experience
- Demonstrate knowledge of waiting list processes
- Understanding of the importance of confidentiality
Desirable criteria
- 18 week RTT knowledge and experience
Communication and relationship
Essential criteria
- Ability to develop good working relationships with medical and other hospital staff at all levels
- Willing and able to work as part of a team
- Ability to prioritise workload and use own initiative
- Ability to communicate verbally in a clear and effective way both face to face and on the telephone
Planning and organisation
Essential criteria
- Works within prescribed deadlines
- Consistently works to high standards
- Demonstrates an ability to organise own work schedule
Physical skills
Essential criteria
- Frequent use of VDU equipment
Other requirements specific to role
Essential criteria
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
Desirable criteria
- Remains calm and co-operative under pressure or in difficult and uncertain situations
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Beth Lawton
- Job title
- Service Manager
- Email address
- [email protected]
- Additional information
Emma Fogg
Associate Service General Manager
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