Job summary
- Main area
- Procurement
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Home or remote working
- Job ref
- 164-7780265
- Employer
- Nottingham University Hospitals NHS Trust
- Employer type
- NHS
- Site
- Nottingham City Hospital
- Town
- Nottingham
- Salary
- £31,049 - £37,796 pa
- Salary period
- Yearly
- Closing
- 15/03/2026 23:59
- Interview date
- 24/03/2026
Employer heading
Contract Support Officer
Band 5
Job overview
This is an exciting opportunity to play a key role within the new Contract Management Team at Nottingham University Hospitals NHS Trust, supporting the effective delivery of contract management across the organisation.
The Contract Support Officer provides a combination of administrative, analytical, and organisational support to ensure that contract documentation is accurate, compliant, and maintained. Working closely with the Contract Manager and senior colleagues, the post-holder contributes to contract monitoring, reporting, financial and performance analysis, and the processing of contract variations, extensions, and documentation in line with Trust and NHS governance requirements.
With a strong emphasis on governance, compliance, and data integrity, the role supports adherence to Standing Financial Instructions, audit standards, procurement legislation, and information governance principles, including maintaining the Trust’s contracts database (Atamis). The post-holder will liaise confidently with internal departments, suppliers, and external providers to support effective communication and contract administration.
The role requires a high level of organisation, attention to detail, and the ability to interpret and analyse data to identify variances, trends, and risks, escalating issues appropriately. As an integral member of the team, the post-holder will also contribute to improving processes and systems while engaging in continuous learning and development.
Main duties of the job
In addition to the below summary, you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
The post holder will support the day-to-day operation of the contract management function by ensuring that contract records, documentation and systems are accurately maintained and kept up to date. They will assist in the drafting and processing of routine contract documentation, variations and extensions, and provide comprehensive administrative support for contract-related meetings, correspondence and communications.
The post holder will contribute to the production of routine reports and summaries, review supplier performance and spend information, identify variances or areas of concern, and escalate issues to senior colleagues where appropriate.
The role also supports compliance with Trust policies, Standing Financial Instructions, procurement legislation and audit requirements through careful record keeping, use of the contracts database (Atamis), and adherence to information governance and confidentiality standards. The post holder will work closely with internal departments, suppliers and external providers to ensure clear communication, accurate interpretation of contract information and timely completion of actions, while contributing to the ongoing development of efficient team processes and ways of working.
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
THIS POST IS SUBJECT TO BANDING
Key Job Responsibilities
Contract Administration and Support
Maintain accurate and up-to-date contract records, databases, and document management systems.
Draft and process standard contract documentation, variations, and extensions under guidance.
Support the preparation of routine correspondence and service agreements.
Provide administrative support for contract-related meetings, including agendas, papers, minutes, and action logs.
Data, Reporting and Financial Monitoring
Assist in collecting and validating financial, activity, and quality data relating to contracts.
Produce routine reports and summaries for the Contract Manager and Senior Contract Manager.
Carry out data analysis to support contract monitoring, including reviewing spend data, checking supplier performance information, identifying variances, and escalating concerns to senior team members where required.
Governance and Compliance
Support compliance with NHS and Trust policies, Standing Financial Instructions (SFIs), and audit requirements.
Maintain confidentiality and data security at all times when handling contractual information.
Escalate complex or high-risk issues appropriately to the Contract Manager.
Maintain the Trust’s contracts database (Atamis), ensuring compliance with procurement legislation.
Communication and Stakeholder Engagement
Liaise professionally with internal departments, suppliers, and external providers on contract matters.
Communicate clearly with colleagues to support the interpretation of contract information and ensure tasks are completed accurately.
Teamworking and Development
Work collaboratively as part of the contract management team to support delivery of objectives.
Participate in training, learning, and personal development opportunities as part of a performance development review.
Contribute to improving systems, processes, and ways of working within the team.
Line Management
This role has no line management responsibilities.
Person specification
Training & Qualifications
Essential criteria
- Educated to degree level or equivalent relevant experience in a business, administration, finance or procurement/contract management environment.
- Good working knowledge of Microsoft Excel (e.g., use of formulas, pivot tables, filters).
- Evidence of continuing professional development relevant to contracting, procurement, or administration.
Desirable criteria
- Understanding of the basics of contracting, procurement, or financial processes.
Experience
Essential criteria
- Experience working in an administrative or contract management support role.
- Experience of maintaining accurate records and producing reports.
- Experience of working with data, spreadsheets, or finance information.
- Ability to present information clearly in reports or spreadsheets.
- Able to communicate with external providers or suppliers to resolve routine enquiries
Desirable criteria
- Experience of dealing with providers, suppliers, or commissioners.
Analytical and Judgement Skills
Essential criteria
- Ability to present information clearly in reports or spreadsheets.
- Ability to follow established procedures and use judgment to resolve straightforward data or process issues.
- Ability to review data and identify discrepancies or errors.
Planning and Organisation Skills
Essential criteria
- Good organisational skills with attention to detail and accuracy.
- Able to prioritise tasks to meet service needs.
Physical Skills
Essential criteria
- Ability to use IT systems, including Microsoft Office packages.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lisa Holleworth
- Job title
- Head of Procurement
- Email address
- [email protected]
- Telephone number
- 07812268799
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