Job summary
- Main area
- Research & Innovation
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 164-7652386-VC
- Employer
- Nottingham University Hospitals NHS Trust
- Employer type
- NHS
- Site
- Queens Medical Centre, Nottingham University Hospitals NHS Trust
- Town
- Nottingham
- Salary
- per annum
- Closing
- 12/02/2026 23:59
- Interview date
- 16/03/2026
Employer heading
Quality Control Manager
Band 7
Job overview
Nottingham University Hospitals (NUH) NHS Trust has identified excellence in research for the benefit of patients as a core component of our corporate vision to be the best acute teaching organisation. NUH sponsors and hosts a comprehensive portfolio of Clinical Trials of Investigational Medicinal Products (CTIMPs). NUH aims to develop and maintain robust pharmacovigilance and quality management systems in order to ensure patient safety and data quality during the conduct of clinical trials.
The post holder will assist in maintaining systems to assure the quality of clinical research undertaken within NUH in accordance with the prevailing legislative and best practice requirements.
Main duties of the job
The post holder will assist in maintaining systems to assure the quality of clinical research undertaken within NUH in accordance with the prevailing legislative and best practice requirements, including the UK Policy Framework for Health and Social Care for Research, Good Clinical practice, the Medicines for Human Use (Clinical Trials) Regulations, the Human Tissue Act and the Mental Capacity Act.
The post holder, based at QMC, will be responsible for promoting and developing a culture that supports high quality research through help and support to research leaders and their teams.
The post holder will play a key role in the co-ordination of standards, working practices and policy implementation to ensure that NUH and our partners are at all times compliant with both internal policies and external regulatory frameworks. The post holder will also play a key role in preparing for external audits and MHRA inspections.
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
GENERAL DUTIES
General
Contribute to policy development for NUH.
The post holder must ensure GCP and R&I SOP training is complete and their training records are up to date.
Maintain precise and accurate quality management records that are ready for inspection by regulatory bodies and Sponsors on demand.
Undertake quality control checks of research activity undertaken within and on behalf of NUH, in conduction with our partners, including but not limited to our suppliers, BRC Partners, the CRF and Clinical Trials Unit.
Through monitoring, support the management of systems to document accountability and traceability of Investigational Medicinal Products (IMPs)/study drugs in order to make certain that their receipt, storage, dispensing, administration and disposal is undertaken in accordance with local SOPs.
Recognise and respond to research governance and quality issues that might arise during quality control checks.
Recognise and act upon departures from legislative and research governance requirements including failure to follow protocols and/or SOPs, responding appropriately and escalating as required, for example, reporting serious breaches in accordance with the Medicines for Human Use (Clinical Trials) Regulations.
Promote a quality culture among NUH and our partners researchers.
Liaise with members of medical and non-medical staff regarding research quality management issues where appropriate. Maintain good working relationships with academic and service departments in order to promote effective teamwork.
Recording and reporting incidents to the R&I board and the wider research teams when appropriate, ensuring that staff involved with incidents provide all necessary reports, submissions and notifications to the attention of R&I and regulatory authorities.
Work autonomously and efficiently.
Maintain effective communication across NUH where non-compliances have been identified through monitoring, or inspection.
Ensure that any Trust reporting systems, including DATIX, are utilised appropriately.
Meet with the Research and Innovation Head of Research Governance, Quality and Integrity (HRGQI) on a regular basis to provide feedback on workload and quality management activities.
Organise and chair regular quality management operational meetings e.g. Monitoring visits, Training performance.
Work in accordance with Trustwide policies and procedures.
Assist in any information governance or potential fraud and misconduct issues identified through quality control activities or inspection.
Maintain knowledge of legislation and guidance governing clinical research and quality management processes, for example, through attending conferences, training courses, or through relevant networks or forums.
Education and Training
Maintain a high level of knowledge relating to the EU and UK legislation, regulations, management and conduct of research and act as an NUH expert on these matters.
Maintain personal training record.
Documentation Management
Overall Management of the R&I GCP documentation e.g. policies, SOPs and forms.
Manage the preparation, review and approval of policies, standard operating procedures and forms, ensuring that all regulatory and Trust requirements are encapsulated.
Manage the documentation control of SOPs and forms.
Manage the biennial review process for SOPs.
Ensure SOPs and forms are published in the correct format and location.
CAPA Management
Identify and report incidents requiring corrective and preventative actions to the Quality Assurance Manager.
Training Management
Collaborate with the R&I Workforce Development Team to ensure an appropriate training matrix for all R&I staff.
Overall management and tracking of the R&I workforce compliance with the training matrix.
Oversight of training on policies, SOPs, templates and other appropriate documentation for R&I staff and researchers, ensuring this is appropriately documented.
Provide metrics on training completeness to the HRGQI for quarterly reporting.
Manage the process for retention of staff training records in accordance with Trust Policy.
Provide support and advice to NUH researchers regarding the principles of ICH-GCP and compliance.
Assist the HRGQI, QA Manager, Research Governance Manager and Workforce Development Team in preparing and delivering targeted training programmes of the principles of ICH-GCP, research governance, compliance and quality management to departments involved in research and pharmacovigilance activities, and other members of the Research and Innovation department.
Vendor Management
Overall Management of the R&I Approved Vendor system.
Risk assess vendors following review of associated due diligence documentation, including the vendor questionnaire, and activities.
Approve or reject vendors on completion of due diligence documentation and activities.
Review vendors in accordance with associated standard operating procedures.
Inspections
In collaboration with the HRGQI and senior management team, conduct the appropriate preparation for local inspections.
Provide support during the conduct of local inspections.
Assist in providing responses to inspection findings and coordinating corrective and preventative actions.
Monitoring
Develop, maintain and deliver a risk-based monitoring programme for the research and pharmacovigilance functions within NUH to determine on-going compliance to the research protocols, principles of ICH-GCP, regulatory requirements, and NUH SOPs and policies.
Review risk assessments and monitoring plans to ensure a risk proportionate approach to monitoring.
Review and define acceptable error rates, and take appropriate actions to address any failure to meet required standards.
Interact with research teams and departments to arrange monitoring activities, to include (but not limited to):
Source data verification
Consent processes
Pharmacovigilance activities
Accountability (investigational medicinal products, devices and equipment, and clinical samples)
Ensure the monitoring programme is annually reviewed and is risk based.
Liaise with research teams to ensure monitoring reports are complete, overseeing completion of any actions.
Ensure all monitoring findings are relayed to the appropriate teams, such as the Quality Assurance Manager and HRGQI so that any corrective and preventive actions can be put in place where necessary, which may include triggering audits for the QA team.
Ensure that these monitoring activities are documented and that findings are disseminated within NUH in order to drive continuous improvement to procedures.
Ensure all overdue monitoring visits are escalated to research team, HRGQI and senior R&I management (where required).
Assist in the preparation of complex reports for the relevant QC oversight committees, documenting monitoring activities, metrics, findings and resolutions.
This list of responsibilities is not exhaustive, the post holder will be expected to undertake any other relevant duties appropriate to the grading of the post.
Person specification
Commitment to Trust Values and Behaviours
Essential criteria
- Must be able to demonstrate behaviours consistent with the Trust’s “We are here for you” behavioural standards
Training & Qualifications
Essential criteria
- Educated to at least Master’s level / or equivalent experience preferably in a related subject area, e.g. a life science or clinical subject.
- Professional knowledge of clinical research acquired through a degree, and supplemented by: i. suitable clinical trial coordination; or ii. management within a relevant organisation.
- Expert knowledge of: i. Good Clinical Practice as defined in the Medicines for Human Use (Clinical Trials) Regulations; ii. the Human Tissue Act and iii. the Mental Capacity Act.
- Knowledge of principles governing confidentiality and security of personal data.
- Evidence of Continuous Personal Development
Desirable criteria
- Understanding of other GCP principles and clinical investigations of medical devices (ISO14155).
- Understanding of the UK Policy Framework for Health and Social Care Research (2017).
Experience
Essential criteria
- Experience working with trial managers, researchers, academic supervisors and department managers.
- Knowledge of the clinical trial lifecycle, including set-up and management of quality control activities within a clinical research environment.
- Experience within in either a pharmaceutical company, contract research organisation, NHS or academic setting conducting and reporting of: i. risk assessments (including defining and reviewing acceptable error rates); ii. monitoring visits; iii. source data verification
- Experience developing, implementing and following standard operating procedures, with an emphasis on quality control procedures, in a clinical research environment.
- Experience delivering quality control and research-related training modules to a variety of audiences.
- Knowledge of medical, scientific and /or research terminology.
- Proficient IT skills, particularly in the use of Web applications and MS Office applications.
Desirable criteria
- Experience of working within the NHS research governance framework.
- Experience of the set-up and management of a risk-based annual quality control program.
- Experience of quality systems management within research or pharmaceuticals/ medical devices.
- Experience of conducting quality control activities to defined metrics, in a risk-proportionate approach, and taking appropriate actions to address any failures to meet required standards.
- Knowledge of current national systems and structures for the approval, management and monitoring of clinical research in the NHS.
- Experience of research across a range of therapeutic areas.
- Project management experience in a leadership capacity.
- Experience of regulatory inspections.
Communication and Relationship Skills
Essential criteria
- Proven interpersonal skills to work with clinical and management colleagues at all levels across a range of organisations.
- Ability to communicate difficult and sometimes challenging information both orally and in writing, both internally to colleagues and externally to a range of audiences.
- Ability to build excellent working relationships and gain the respect and confidence of others.
- Highly motivated, with the ability to influence and inspire others
- Ability to provide leadership in the management of change.
Analytical and Judgement Skills
Essential criteria
- Ability to analyse and interpret research management information.
- Ability to make judgements regarding a range of highly complex research management issues.
- Strong problem solving and negotiation skills.
Planning and Organisation Skills
Essential criteria
- Ability to plan, manage and deliver complex projects, involving multiple agencies and individuals and a range of tasks.
- Ability to manage time effectively, prioritise work and to deliver results consistently to tight timelines.
- Ability to work with minimal day-to-day supervision.
- Ability to prepare and deliver presentations and reports to a high standard.
- Flexible approach to working and a desire to develop knowledge.
- Attention to detail.
Physical Skills
Essential criteria
- Physical effort: Frequent requirement to work in a restricted position, when using a computer.
- Mental effort: Frequent requirement for concentration, with an unpredictable work pattern
- Emotional effort: Occasional exposure to distressing or emotional circumstances, or challenging behaviour.
- Working conditions: Use of computer continuously for prolonged periods on most days.
Other requirements specific to the role (e.g. be able to drive or work shifts)
Essential criteria
- Ability to travel across both campuses, regionally and nationally to conduct audits and attend meetings, training and conferences
Desirable criteria
- Full driving licence and access to a vehicle for business use.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lauren Leitch-Devlin
- Job title
- Research Quality Lead
- Email address
- [email protected]
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