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Job summary

Main area
Apprentice Admin Assistant
Grade
Apprenticeship
Contract
Apprenticeship: 18 months
Hours
Full time - 37.5 hours per week
Job ref
186-667-25-MH
Employer
Nottinghamshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
Lings Bar Hospital
Town
Nottingham
Salary
£12,514 Per annum
Salary period
Yearly
Closing
11/06/2025 23:59

Employer heading

Nottinghamshire Healthcare NHS Foundation Trust logo

Apprentice Admin Assistant

Apprenticeship

Job overview

The post-holder will become fully conversant and competent in providing administrative support within Older People Care Unit, Nottinghamshire Healthcare NHS Trust.

 Training will involve working alongside the administrative staff within the different areas of the department, working under supervision.

 The post-holder will gain a diverse administration experience within Older People Care Unit, supporting a variety of teams.

The post-holder will be given support and time to complete a Level 3 Business Administrator Apprenticeship.

Main duties of the job

 To provide general office and administration support services.

 To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post, etc

Under supervision develop and maintain administrative support systems and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly.

To record and securely store information relating to confidential matters and enquiries.

 RESPONSIBILITES OF THE POST HOLDER:

 To contribute to the administrative work within the team.

 To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:         

-        Business Administrator Level 3 Apprenticeship

Knowledge-based off the job training will take place during the 18 months of the Apprenticeship. The Apprentice must complete 20% off the job training to be eligible for the Apprenticeship.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.

Detailed job description and main responsibilities

To provide general office and administration support services.

To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post, etc

Under supervision develop and maintain administrative support systems and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly.

To record and securely store information relating to confidential matters and enquiries.

 RESPONSIBILITES OF THE POST HOLDER:

 To contribute to the administrative work within the team.

 To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:         

-        Business Administrator Level 3 Apprenticeship

Knowledge-based off the job training will take place during the 18 months of the Apprenticeship. The Apprentice must complete 20% off the job training to be eligible for the Apprenticeship.

Please note that this post does not meet the pay level required for a Skilled worker visa.

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Person specification

Qualifications

Essential criteria
  • Good standard of general education to GCSE level (or equivalent) to include GCSE in English and Maths at Grade C/4 or above
Desirable criteria
  • IT qualification

Experience

Essential criteria
  • Keyboard/word processing experience
  • Microsoft office software experience
  • Work Experience
Desirable criteria
  • Customer Care Experience

Knowledge

Essential criteria
  • Good interpersonal and communication skills
  • Written communication skills
  • Good organisational skills and punctual
  • Conscientious with attention to detail
  • Willing to learn and ability to retain information
  • Knowledge of and willingness to display confidentiality

Values and Behaviours

Essential criteria
  • All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
  • All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Employer certification / accreditation badges

Employers for CarersApprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ellie Gorman
Job title
Admin Support Manager
Email address
[email protected]

If you have problems applying, contact

Address
Duncan Macmillan House
Porchester Road
Mapperley
Nottingham
Nottinghamshire
NG3 6AA
Telephone
0115 9691300
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