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Job summary

Main area
Healthcare support worker
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
186-1297-25-FS
Employer
Nottinghamshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
The Wells Road Centre
Town
Nottingham
Salary
£24,937 - £26,598 per annum (pro rata for part time)
Salary period
Yearly
Closing
12/11/2025 23:59
Interview date
24/11/2025

Employer heading

Nottinghamshire Healthcare NHS Foundation Trust logo

Healthcare Support Assistant - Wells Road Centre

Band 3

We fully support the use of AI and other tools to assist in writing your application. However, it's essential that the content, especially your supporting statement, is personalised and factually accurate. Your application should reflect your genuine experiences and qualifications to ensure authenticity and credibility

Job overview

Are you a dedicated and compassionate individual looking to make a difference in a rewarding but challenging environment? 

This is an opportunity to join our service as a Healthcare Assistant supporting patients within a  Low Secure Setting.  If successful at interview you will be part of a Multi – Professional team providing high quality care and support to individuals with complex mental health needs. 

Within our service we offer a comprehensive induction programme. In addition, we provide learning and improving opportunities for continued personal and professional development through ongoing training, education, supervision and appraisal.

Previous experience in a care or support role is desirable but we also welcome applications from individuals with the right values and transferable skills.

Our Service supports patients from a diverse range of cultures and communities requiring a diverse and culturally aware staff team.

Our overall aim is to help patients develop their life skills and become better prepared for life in a less restrictive environment/ the community.  

 

Main duties of the job

Assisting with all the activities of daily living, addressing the physical and mental health care needs of patients – promoting individual health and well being. 

Undertake, record and report clinical observations as directed by the registered professional when required. 

Assist in the treatment/activities for the patient within the in-patient 

environment which may involve accompanying/escorting informal/formal patients outside the ward environment. 

To maintain accurate, timely and relevant clinical records both written and computerised. To maintain the safe custody of healthcare records. 

To treat the patients as individuals and enable them to achieve maximum independence 

To undertake any other duties that would be a reasonable expectation of the role.

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Detailed job description and main responsibilities

Assisting with all the activities of daily living, addressing the physical and mental health care needs of patients – promoting individual health and well being. 

Undertake, record and report clinical observations as directed by the registered professional when required. 

Assist in the treatment/activities for the patient within the in-patient 

environment which may involve accompanying/escorting informal/formal patients outside the ward environment. 

To maintain accurate, timely and relevant clinical records both written and computerised. To maintain the safe custody of healthcare records. 

To treat the patients as individuals and enable them to achieve maximum independence 

To undertake any other duties that would be a reasonable expectation of the role.

For more information of the job description and main responsibilities - please read the job specification and job description attached.  

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. 

Please note that this post does not meet the pay or skill level required for a Skilled worker visa.

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker/Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Person specification

Values and Behaviours

Essential criteria
  • All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
  • All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Physical Requirements

Essential criteria
  • Management of violence and aggression, restraint of patients
  • Manual handling which may include manoeuvring of wheelchairs/trolleys/beds etc. as necessary
  • Has the physical ability to perform the full range of duties

Qualifications

Essential criteria
  • NVQ III in Health and Social Care, Care Certificate or equivalent or equivalent experience

Training

Essential criteria
  • Willingness to undertake training that will enhance service delivery

Experience

Essential criteria
  • Experience of working in a Healthcare setting
Desirable criteria
  • Experience of working within a mental health and/or intellectual and developmental disabilities setting or equivalent

Knowledge

Essential criteria
  • To have a basic understanding of mental health difficulties, intellectual and developmental disability presentation and maintain an understanding and caring approach to patients

Skills

Essential criteria
  • Ability to work as part of a team
  • Good written/oral communication skills
  • Diplomatic, caring & sympathetic
  • Ability to be flexible
  • Developed observations skills with the ability to record and report physical/mental health changes or any other concerns/observations of incidents or events and behaviours in an accurate and timely manner
  • Standard keyboard skills

Contractual Requirements

Essential criteria
  • Ability to work to meet the needs of the service
  • A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010

Employer certification / accreditation badges

Employers for CarersVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Robinson
Job title
Services Manager for Wells Road Centre
Email address
[email protected]
Telephone number
0115 969 1300

If you have problems applying, contact

Address
Duncan Macmillan House
Porchester Road
Mapperley
Nottingham
Nottinghamshire
NG3 6AA
Telephone
0115 667 0369
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