Trosolwg o'r swydd

We are looking for a computer literate dynamic and motivated person to join our friendly Helpdesk/Reception team based at Highbury Hospital in Nottingham.

Leading  a busy and driven team in the Estates and Facilities Directorate, as a Receptionist/Helpdesk operative. You will be the first point of contact for all visitors and calls received at Highbury including logging jobs via the Concept system regarding maintenance tasks, portering,  domestic, linen and laundry and catering jobs, logging incidents, room bookings, hospitality the monthly reporting system.

Please note this post does not meet skill level required for a Skilled worker visa. Applicants requiring a Skilled Worker visa will usually need to be in a role which is at Band 3 or above, however please note not all Band 3 roles are capable of sponsorship. You can determine the likelihood of obtaining Sponsorship against the relevant skill and pay criteria here Immigration Rules - Immigration Rules Appendix Skilled Occupations - Guidance - GOV.UK (www.gov.uk)

Prif ddyletswyddau'r swydd

• To accurately raise and log off jobs using the Concept system.
• To provide a point of contact for clients for Estates and Hotel Services across the Highbury Site.
• To be responsible for responding proactively to all customer enquiries, including progress chasing of work and locating patients.
• To assist in processing routine administrative and clerical work.
• To undertake customer service activities.
• Booking meeting rooms and encouraging hospitality bookings.
• To assist in the coordination of Hotel Services across site via telephone, e-mail and radio communication.
• To issue and receive keys, ID badges and ensure suitable and appropriate access to the site is maintained.

Gweithio i'n sefydliad

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.