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Job summary

Main area
Administration
Grade
NHS AfC: Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week (+ £2,000 High secure allowance)
Job ref
186-695-25-CS
Employer
Nottinghamshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
Rampton Hospital
Town
Retford
Salary
£29,970 - £36,483 per annum (pro rata for part time)
Salary period
Yearly
Closing
19/06/2025 23:59

Employer heading

Nottinghamshire Healthcare NHS Foundation Trust logo

Medical Support Admin Lead

NHS AfC: Band 5

Job overview

This role requires a skilled and experienced individual, with qualifications and previous experience to a degree level standard in the management of staff, administration and project management.

The post holder will have excellent communication and organisational skills and have working experience of site-coordination and projects

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. 

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies. 

Main duties of the job

To manage Band 4 Medical PA administrative and secretarial staff based across the High Secure Services and to ensure the provision of an efficient and effective administrative and support network across all areas.

To administratively lead on:

  • The Medical Services administrative function
  • Health & Safety
  • Overseeing and monitoring data quality targets 
  • To locally manage the organisation and implementation of projects, accommodation reviews and office moves. 
  • To provide administrative support to the wider Medical Management Team in line with the Medical Support Services team objectives.

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.

Detailed job description and main responsibilities

Effective management of administrative, secretarial, and clerical staff to ensure an efficient and effective service is provided to the medical workforce, providing support and advice in relation to duties and responsibilities. 

Ensure that Health & Safety practices for admin and common site areas are performed in line with the Health & Safety at Work Act 1974 and Trust risk management and health and safety policies and take all reasonable care for the health and safety of self and others. 

To locally coordinate, organise and implement projects, accommodation reviews and office moves. 

To ensure the environment is fit for purpose. 

To ensure all notice boards, information and communication to staff, service users and visitors is timely, up to date and accurate. 

As appointing officer undertake the selection/ recruitment process for administration staff and ensure local induction packs for new staff are carried out. 

To ensure that the Trust sickness/absence policy is adhered to for all administration staff. Undertake sickness reviews, set targets, present/chair at Sickness Capability Hearings - keeping up to date records and reporting as required.

Responsibility for ensuring administrative staff receive annual Personal Appraisals & Development Reviews and undertake for staff directly managed. 

To ensure that 1:1 supervision with all team members occurs on the agreed basis and undertake for staff directly managed. 

Ensure that regular Admin Forums are held. 

Delegated responsibility to manage the administration budget within area in order to achieve an end of financial year balance within the allocated Administration Budgets. 

Manage the process to ensure that the Trust’s Standing Financial Instructions are adhered to at all times in relation to petty cash, patient’s monies/property, requisitioning and receipting of goods. To audit areas across the Directorate in relation to meeting Trust SFIs. 

Ensure all administration staff attend mandatory training appropriate to job role. 

To represent admin and play a proactive part in the implementation and roll-out of developments in IT/Electronic Patients Records systems. 

Ensure that the administration team support and assist medic teams to ensure local and Trust targets are met. This will involve the analysis, investigation, and resolution of data quality queries. 

To play an integral role in the medical support services team, providing administration support to the processes in place to support to the Senior Medical Management of the hospital by direction of the Medical Support Services Manager. 

To undertake any other duties that would be a reasonable expectation of the role.

Please note that this post does not meet the pay level required for a Skilled worker visa. 

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Person specification

Values and Behaviours

Essential criteria
  • • All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values
  • • All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Experience

Essential criteria
  • • Comprehensive experience in a supportive administration role.
  • • Experience of managing staff
  • • Management experience in an administrative environment
  • • Experience of creating and implementing administrative systems
Desirable criteria
  • • Medical administration experience at a senior level

Knowledge & Skills

Essential criteria
  • • To undertake the role of project lead for specifically identified projects within the Division, monitoring the outcome and effectiveness of such projects.
  • • To undertake site management for designated areas within Rampton Hospital
  • • High level of written and oral communication skills within the ability to interpret and communicate complex information.
  • • Proven ability to develop and maintain meaningful and constructive relationships with stakeholders.
  • • In depth understanding of the principles and practices of corporate governance
  • • Ability to act consistently on own initiative and be accountable for own actions, setting priorities and outcomes
  • • To be able to represent the interest of the Trust, on its behalf in external settings
  • • Willingness to undertake personal responsibility on behalf of the Trust for difficult decisions and follow through with appropriate action.
  • • Ability to use and manipulate data for report generation purposes.
  • • Extensive knowledge of the Data Protection Act 1998 in order to respond to requests for information whilst being aware of patient confidentiality.
  • • Knowledge of business case procedures, managerial knowledge and experience of project management and monitoring

Personal Qualities

Essential criteria
  • • To be able to fit into and operate as an effective member of a team
  • • Excellent interpersonal and negotiation skills
  • • An ability to work under pressure and effectively manage services
  • • Committed to accomplishing challenging objectives.
  • • Well-developed organisational skills
  • • Problem solving skills and time management skills.

Contractual Requirements

Essential criteria
  • • Ability and willingness to travel across Trust sites to meet service demand

Employer certification / accreditation badges

Employers for CarersApprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Melissa Dyer
Job title
Senior Manager
Email address
[email protected]
Telephone number
01777 247251

If you have problems applying, contact

Address
Duncan Macmillan House
Porchester Road
Mapperley
Nottingham
Nottinghamshire
NG3 6AA
Telephone
0115 667 0364 - Corporate/Mental Health Services
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