Job summary
- Main area
- Urology
- Grade
- Apprentice
- Contract
- Apprenticeship: 18 months
- Hours
- Full time - 37.5 hours per week (Hours Mon-Fri between 8am - 5pm)
- Job ref
- 214-SRG-7353737
- Employer
- Sherwood Forest Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- King's Mill Hospital
- Town
- Sutton-In-Ashfield
- Salary
- £14,722 per annum
- Salary period
- Yearly
- Closing
- 24/09/2025 23:59
Employer heading

Urology Apprentice
Apprentice
Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.
Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.
We would love you to join us.
Job overview
This is an exciting opportunity to join our dedicated Urology Department at King’s Mill Hospital. We are seeking a self-motivated, innovative individual with excellent attention to detail to support the delivery of high-quality patient care.
As an Apprentice Patient Pathway Support, you will play a key role in ensuring the smooth running of clinics by preparing and tracking clinic documentation, supporting the SFHT Patient Pathway and Patient Pathway Coordinators. You will help maintain a high standard of service across both King’s Mill and Newark Hospitals, contributing directly to the Trust’s goals.
What We Offer:
- A Level 3 Business Administration apprenticeship with full employment by Sherwood Forest Hospitals NHS Foundation Trust for the duration.
- Ongoing support for personal development including regular one-to-ones, annual appraisals, and access to training courses.
- A range of benefits including health and wellbeing support, generous annual leave, flexible working options, and more.
We believe work should be a great place for everyone. If you’re passionate about patient care and keen to develop your career in the NHS, we’d love to hear from you.
Main duties of the job
- Make appropriate preparations for clinics, to ensure that the patient's visit will run smoothly.
- The prompt tracking in and out of case notes using the PAS system to maintain accuracy and completeness of all electronic records in accordance with Data Accreditation requirements.
- Provision of typing support, as required, to support Pathway Coordinators.
- Maintenance of good working relationships with the Patient Pathway Co-ordinators, liaising and raising issues as necessary and good relationships with patients and other members of staff.
- Ensuring adherence to the Trust’s confidentiality policy.
- To deal with telephone enquiries from patients, relatives, clinicians and other members of Trust staff in relation to outpatient appointments and clinics.
- To deal with cancellation of clinic appointments and rebooking of patients & bring patients appointments forward when required to support Patient Pathway Co-ordinator.
Working for our organisation
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.
Detailed job description and main responsibilities
To understand the role in more detail please, refer to the attached job description and person specification.
Person specification
Qualifications
Essential criteria
- GCSE A-C specifically in English
Desirable criteria
- RSA 1 Typing
Qualities
Essential criteria
- Good interpersonal and communication skills
- Good organizational skills
- Good team member
Desirable criteria
- Customer Care Experience
- Previous Office Experience
Skills
Essential criteria
- Flexible approach to working arrangements
- Ability to prioritise workload and work on own initiative
Documents to download
Further details / informal visits contact
- Name
- Rebecca Jackson
- Job title
- Operations Support Officer
- Email address
- [email protected]
- Telephone number
- 01623622515
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