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Job summary

Main area
Welcome Treatment Centre
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 22.5 hours per week (Wednesday, Thursday & Friday)
Job ref
214-MED-7353599
Employer
Sherwood Forest Hospitals NHS Foundation Trust
Employer type
NHS
Site
King's Mill Hospital
Town
Sutton-In-Ashfield
Salary
£24,465 pro rata per annum
Salary period
Yearly
Closing
14/08/2025 23:59

Employer heading

Sherwood Forest Hospitals NHS Foundation Trust logo

Receptionist - Welcome Treatment Centre

NHS AfC: Band 2

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.

Job overview

Are you ready to make a meaningful impact as a Receptionist at our Welcome Treatment Centre, where we provide exceptional care and treatments for patients with Haematological and Oncological disorders?

We are on the lookout for enthusiastic, highly motivated individuals to join our dedicated team as a Receptionist. If you are passionate about helping others, have a warm and friendly demeanor, and are committed to providing the highest level of support to both patients and staff, we want to hear from you.

As a Receptionist at the Welcome Treatment Centre, you will play an integral role in ensuring the smooth operation of the ward by providing vital administrative and customer service support. You will act as the first point of contact for our patients, their families, and healthcare professionals, making a significant impact on their experience at the treatment centre.

Your responsibilities will involve handling sensitive patient information, assisting with the preparation of case notes, ensuring effective communication between departments and offering a welcoming atmosphere for patients who are receiving care for haematological and oncological disorders.

Main duties of the job

Please see the job overview and main duties of the job for a detailed job description and main responsibilities.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. 

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. 

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. 

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of the 9th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Detailed job description and main responsibilities

Please see the job overview and main duties of the job for a detailed job description and main responsibilities.

Person specification

Knowledge requirements

Essential criteria
  • Basic keyboard skills
Desirable criteria
  • Working knowledge of PAS and the NHS in general
  • Ordering processes
  • Knowledge of 18 week pathway Computer skills

Qualifications- Academic/ Craft/ Professional

Essential criteria
  • Good standard of general education
  • Legible handwriting and filing skills

Experience

Essential criteria
  • Previous customer care and clerical experience
  • Team working
  • Good communication skills
Desirable criteria
  • NHS experience
  • Previous experience of working with people
  • Organisational skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPathway to excellenceCare quality commission - GoodCarer Friendly Employer 2021Mindful employer.  Being positive about mental health.Disability confident employerCare4NottsTime to changeFair Train Silver StandardStep into healthNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Bernadette Clarke
Job title
Operational Support Officer
Email address
[email protected]
Telephone number
01623 622515
Additional information

ext 4429

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