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Job summary

Main area
Anaesthetics
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 30 hours per week (Monday - Friday)
Job ref
214-SRG-7125212
Employer
Sherwood Forest Hospitals NHS Foundation Trust
Employer type
NHS
Site
King's Mill Hospital
Town
Sutton in Ashfield
Salary
£24,625 - £25,674 per annum pro rata
Salary period
Yearly
Closing
19/06/2025 23:59

Employer heading

Sherwood Forest Hospitals NHS Foundation Trust logo

Patient Pathway Co-ordinator

NHS AfC: Band 3

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.

Job overview

Are you ready to make a meaningful impact on patients' healthcare journeys? We are thrilled to offer an exciting opportunity for a Patient Pathway Coordinator to join our dedicated and professional team. Together, we are committed to delivering a positive and seamless experience for every patient within our service.

As a Patient Pathway Coordinator, you’ll be at the heart of patient care, ensuring that their journey through our service is smooth, efficient and compassionate. This is a fast-paced and rewarding role that offers the chance to make a real difference in patients' lives while working as part of a supportive and skilled team.

By becoming a part of our team, you’ll not only gain valuable experience but also contribute to a service that prioritises quality care and patient satisfaction. Together, we create positive outcomes for every individual we support.

Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.

Working for our organisation

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.            

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

Detailed job description and main responsibilities

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.

Person specification

Knowledge

Essential criteria
  • Computer literate, with experience of using a keyboard with a high level of accuracy.
  • Knowledge of NHS or service provider in general
  • Thorough knowledge of healthcare or other administrative systems and processes
  • Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
  • Experience of using a full range of IT/Patient data systems
  • Confidentiality and Data Protection
  • Health and Safety
  • Equality and diversity
Desirable criteria
  • Sound office clerical background providing knowledge of relevant procedures
  • Experience of using a full range of IT/Patient data systems – As applicable to speciality

Qualifications

Essential criteria
  • Good general education with GCSE English at grade C or above or equivalent qualification / experience.
  • RSA II (or equivalent)
Desirable criteria
  • Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
  • NVQ in Customer Care
  • Institute of Health Records & Information
  • Management Diploma (IHRIM)
  • European Computer Driving Licence
  • Shorthand speeds of 80wpm

Further Training

Essential criteria
  • On the job training.
Desirable criteria
  • Supervisory training
  • Experience of managing health & safety issues

Experience

Essential criteria
  • Quality customer care
  • Previous NHS knowledge and experience
Desirable criteria
  • Experience of supervising staff

Contractual Requirements

Essential criteria
  • Regular attendance and willingness to work flexible hours as necessary

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPathway to excellenceCare quality commission - GoodCarer Friendly Employer 2021Mindful employer.  Being positive about mental health.Disability confident employerCare4NottsTime to changeFair Train Silver StandardStep into healthNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Alicia Musgrove
Job title
Operational Support Officer
Email address
[email protected]
Additional information

ext 6360

 

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