Job summary
- Main area
- Digital Transformation
- Grade
- NHS AfC: Band 4
- Contract
- Fixed term: 12 months (Secondment also considered)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 214-NHIS-7306480
- Employer
- Sherwood Forest Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- King's Mill Hospital
- Town
- Sutton in Ashfield
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- 14/08/2025 23:59
Employer heading

Digital and Social Inclusion Co-Ordinator
NHS AfC: Band 4
Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.
Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.
We would love you to join us.
Job overview
Are you passionate about making digital health services accessible to everyone? The Digital Transformation Department is looking for an energetic and compassionate individual to join us as a Digital Inclusion Co-ordinator.
In this exciting engagement role, you’ll help patients and staff across Sherwood Forest Hospitals understand and use digital platforms such as the NHS App and Patient Knows Best, ensuring they get the most from local health services. You’ll work closely with Trust staff and patient groups to reduce health inequalities by promoting digital inclusion.
Key Responsibilities:
- Coordinate and manage digital inclusion projects across the Sherwood Forest Hospitals catchment area, with support from the Digital & Information Team.
- Support the planning, development, and implementation of digital inclusion schemes and initiatives.
- Monitor progress against project objectives, report on actions, and use insights to advise and develop services.
If you’re compassionate, and ready to make a difference in digital health access, we’d love to hear from you.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
Working for our organisation
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Detailed job description and main responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person specification
Knowledge Requirements
Essential criteria
- Advanced keyboard skills
- Microsoft Office – advanced use
Desirable criteria
- Knowledge of Primary Care Networks
- Knowledge of Digital and Social Inclusion
Qualifications
Essential criteria
- GCSE Maths or Equivalent Level
- GCSE English or Equivalent Level
Desirable criteria
- Project Management qualification or equivalent experience
Further Training
Essential criteria
- Evidence of continuous professional development
Desirable criteria
- Educated to diploma level or equivalent qualification/ experience
Experience
Essential criteria
- Experience of working as part of a team
- Ability to communicate verbally and in writing in a clear, concise and effective manner
- Use of initiative and judgement in difficult or complex situations
- Able to plan and organise a range of complex activities and programmes
- Self-motivated and able to work without supervision
- Ability to prioritise a diverse workload and deliver to deadlines
- Problem solving skills in an administrative setting
- Able to communicate with a wide range of people
- Ability to negotiate
- Ability to act and work flexibly and on own initiative
- Ability to concentrate in stressful situations and when interrupted
- Professional report writing skills
Desirable criteria
- Significant experience in a service user facing role working to support the needs of said individual and/or their families/carers/significant others
- Experience of project management
- Experience of events management
- Previous NHS experience
- Experience in a healthcare/service environment
- Experience of using IT systems such as EMIS and System One
Contractual Requirements
Essential criteria
- Ability to work flexibly, outside normal office hours in order to suit the needs of the customers
- Ability to travel in order to attend meetings as required
- Combination of sitting, standing and walking
- Highly developed keyboard skills with considerable VDU usage
- Requirement to travel extensively within the region and on occasion nationally
- Car driver is essential
Documents to download
Further details / informal visits contact
- Name
- Martin Hogg
- Job title
- Public Facing Digital Services - Programme Manager
- Email address
- [email protected]
- Telephone number
- 07775 407733
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