Job summary
- Main area
- Haematology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 214-MED-7675637
- Employer
- Sherwood Forest Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- King's Mill Hospital
- Town
- Sutton in Ashfield
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 19/01/2026 23:59
Employer heading
Patient Pathway Co-ordinator - Haematology
NHS AfC: Band 3
Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.
Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.
At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.
Job overview
Are you highly organised, people-focused and motivated by making a real difference to patient care? Join our team as a Patient Pathway Co-ordinator and play a vital role in shaping every patient’s hospital experience at King’s Mill Hospital and Newark Hospital.
In this fast-paced and rewarding role, you’ll be at the heart of the patient journey — coordinating care from first referral through to discharge. Acting as the key point of contact for patients, consultants and clinical teams, you’ll ensure appointments, clinics and treatments are planned seamlessly, waiting times are actively managed, and patients feel informed, supported and confident at every stage.
No two days are the same. You’ll work closely with Consultant teams to manage clinics and theatre schedules, monitor patient pathways against national targets, resolve issues proactively and keep everything running smoothly behind the scenes. Your attention to detail, strong IT skills and excellent communication will help deliver outstanding patient experiences while supporting the Trust to meet performance standards.
This role is perfect for someone who thrives on responsibility, enjoys working as part of a supportive team and takes pride in delivering high-quality service. If you’re looking for a role where your organisational skills, initiative and compassion truly matter — and where you can see the impact of your work every day — we’d love to hear from you.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
Working for our organisation
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Detailed job description and main responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person specification
Knowledge
Essential criteria
- Computer literate, with experience of using a keyboard with a high level of accuracy.
- Knowledge of NHS or service provider in general
- Thorough knowledge of healthcare or other administrative systems and processes
- Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
- Experience of using a full range of IT/Patient data systems
- Confidentiality and Data Protection
- Health and Safety
- Equality and diversity
Desirable criteria
- Sound office clerical background providing knowledge of relevant procedures
- Experience of using a full range of IT/Patient data systems – As applicable to speciality
Qualifications
Essential criteria
- Good general education with GCSE English at grade C or above or equivalent qualification / experience.
- RSA II (or equivalent)
Desirable criteria
- Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
- NVQ in Customer Care
- Institute of Health Records & Information
- Management Diploma (IHRIM)
- European Computer Driving Licence
- Shorthand speeds of 80wpm
Further Training
Essential criteria
- On the job training.
Desirable criteria
- Supervisory training
- Experience of managing health & safety issues
Experience
Essential criteria
- Quality customer care
- Some experience providing required NHS knowledge and qualification equivalences if necessary
Desirable criteria
- Experience of supervising staff
Contractual Requirements
Essential criteria
- Regular attendance and willingness to work flexible hours as necessary
Documents to download
Further details / informal visits contact
- Name
- Bernadette Clarke
- Job title
- Operational Support Officer
- Email address
- [email protected]
- Telephone number
- 01623 622515
- Additional information
ext 4429
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