Job summary
- Main area
- Dermatology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 214-MED-7197581
- Employer
- Sherwood Forest Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- King's Mill Hospital
- Town
- Sutton is Ashfield
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 12/06/2025 23:59
Employer heading
Patient Pathway Coordinator - Dermatology
NHS AfC: Band 3
Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here annd know that happy colleagues deliver better care.
Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.
We would love you to join us.
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Job overview
A post has arisen for the role of Patient Pathway Coordinator within the Dermatology service. This opportunity is ideal for individuals seeking to gain experience within the PPC administration role or those eager to delve into a new specialty.
As a Patient Pathway Coordinator, you will play a pivotal role in ensuring the seamless management of patient pathways within our esteemed Dermatology service. You will be joining a highly efficient team dedicated to maintaining the highest standards of patient care and service delivery.
Key Responsibilities:
- Be the point of contact for patients accessing elective hospital services throughout their pathway of care.
- Work under the direction of the Senior Patient Pathway Co-ordinator / Speciality Consultant Team and provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
- Provide a range of administrative support services to the speciality Consultant Team.
- Ensure high levels of patient care and clinician satisfaction by being an accessible, customer-focused, and knowledgeable point of contact.
- Adhere to Standard Operating Procedures (SOP) to ensure a consistent approach across the Trust, describing how the functions of this role will be carried out along with the timescales that will be adhered to.
Apply now to join our team and make a difference in health care!
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
Working for our organisation
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Detailed job description and main responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person specification
Knowledge
Essential criteria
- Computer literate, with experience of using a keyboard with a high level of accuracy.
- Knowledge of NHS admin processes
- Thorough knowledge of healthcare administrative systems and processes
- Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
- Confidentiality and Data Protection
- Health and Safety
- Equality and diversity
Desirable criteria
- Sound office clerical background providing knowledge of relevant procedures.
- Experience of using a full range of IT/Patient data systems – As applicable to speciality
Qualifications
Essential criteria
- Good general education with GCSE Maths and English at grade C or above.
- RSA II (or equivalent)
Desirable criteria
- ECDL
- Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
- NVQ in Customer Care
- Institute of Health Records & Information Management Diploma (IHRIM)
- Shorthand speeds of 80wpm
Further Training
Essential criteria
- On the job training
Desirable criteria
- Supervisory training
- Experience of managing health & safety issues
Experience
Essential criteria
- Quality Customer Service
- Some experience providing required NHS knowledge and qualification equivalences if necessar
Desirable criteria
- Experience of supervising staff
Contractual
Essential criteria
- Regular attendance and willingness to work flexible hours as necessary
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Amie Wright
- Job title
- Operational Support Officer
- Email address
- [email protected]
- Telephone number
- 01623 622515
- Additional information
x3009
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