Job summary
- Main area
- Outpatients
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Various hours available)
- Job ref
- 214-CSTO-7058800
- Employer
- Sherwood Forest Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Kings Mill Hospital
- Town
- Sutton-in -Ashfield
- Salary
- £24,169 per annum
- Salary period
- Yearly
- Closing
- 18/06/2025 23:59
Employer heading

Outpatient Support
NHS AfC: Band 2
Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.
Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.
We would love you to join us.
Job overview
Are you searching for a fulfilling career where you can positively impact the lives of patients? Look no further!
We have an exciting opportunity that allows you to make a meaningful difference in the healthcare field. As a Outpatient Support Worker, your role is pivotal in supporting our Registered Nurses as they deliver exceptional care to our patients. You will be at the forefront of ensuring that every patient receives not only the highest quality of care but also that their dignity is preserved throughout their medical journey.
Our commitment to kindness and compassion is unwavering. At King's Mill Hospital, our dedication to patient care is unmatched. We believe in fostering an environment where our staff can thrive, continually grow, and truly make a positive impact on the lives of the patients we serve. When you join our team, you become part of a community of dedicated professionals who share your passion for excellence in healthcare.
If you are a compassionate individual driven to contribute to the betterment of others, we encourage you to take the next step and apply today. Join us at King's Mill Hospital, where your work will have a meaningful impact on the lives of those we care for. Ready to make a difference?
Main duties of the job
To understand the role in more details, please read the attached job description and person specification document.
Working for our organisation
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.
Detailed job description and main responsibilities
To understand the role in more details, please read the attached job description and person specification document.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Person specification
Knowledge Requirements
Essential criteria
- Demonstrate good communication skills and understanding of basic requirements for individualised patient care
QualificationsAcademic/ Craft/ Professional
Essential criteria
- Care Certificate or willingness to work towards
Further Training
Essential criteria
- Mandatory updates and customer care courses
Experience
Essential criteria
- Previous customer care experience and life skills.
Desirable criteria
- Previous NHS experience in an outpatient setting
Contractual Requirements
Essential criteria
- Regular attendee, able to work flexibly within working hours of department.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Samantha Lambert
- Job title
- Department Sister
- Email address
- [email protected]
- Telephone number
- 01623622515
- Additional information
ext 3902
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