Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday 9am - 5pm)
- Job ref
- 267-OA7335250
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Wantage Community Hospital
- Town
- Wantage
- Salary
- £27,485 - £30,162 per annum/pro-rata
- Salary period
- Yearly
- Closing
- 06/08/2025 23:59
Employer heading
Team Secretary
Band 4
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Are you looking for a new admin role in an award winning team?
The South Adult Mental Health team have an opportunity within their Admin team, where wellbeing and supporting each other is at the upmost importance. Our Admin team received the Highly Commended Exceptional People Award in 2022 for all of our hard work and commitment and look forward to welcoming a new member to their team!
We assist patients across South Oxfordshire with bases in Wallingford, Abingdon, Didcot and Wantage. The admin team work across all of these patches and are a vital part of the team, helping to accommodate great care and service to our community patients. The role is mostly based in Wantage, working in a busy office and hot-desk environment with clinicians - occasionally you may cover workloads in Abingdon, Didcot, Wallingford. We are lucky to be working in South Oxfordshire as there are many green spaces and plenty of places to go on your lunch break!
We are a friendly team that consist of 10 members of staff working within the admin team, that takes care of the larger clinical team. We help to enable the clinicians to concentrate on patient care by providing accurate and efficient admin support. This role would include providing administration support to a consultant, working within the current admin team , providing reception and phone cover.
This is a full time role, Mon–Fri 9am-5pm (37.5 Hrs) per week.
You must be able to travel to all bases via your own or public transport.
Main duties of the job
The overriding duty of this role is to provide secretarial support to a consultant. Managing their diary, booking appointments, working alongside other secretaries offering phone and reception support.
We also have 2 inboxes one that the team send their work to be completed to, and the other is for patient correspondence. You will help to manage these when needed
Within this role some of the duties required are using our system Rio changing patient details, adding in events, outcoming appointments, adding in a clinical note when you have spoken with patients, updating patient details and uploading all relevant information
You will need to be able to communicate with people in a confident and positive manner as you work closely with the consultant and the rest of the team daily and will be speaking with patients that can be at times very unwell. You will be asked to liaise with external agencies to arrange Multi-Disciplinary Meetings (MDT).
This role requires all of the essential Microsoft Applications, Electronic Referral System (ERS) and working on our Rio systems which holds all patient data. You will be using all systems daily so a good understanding will really help you to excel.
Working for our organisation
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible.
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
Person specification
Qualifications – Academic/Skills/Professional
Essential criteria
- GCSE A-C or equivalent in English and Mathematics
Desirable criteria
- NVQ Level 2 in Admin or NVQ Level 2 Social Care Formal Secretarial Training
Further Training or Job Related Aptitude and Skills
Essential criteria
- Microsoft Applications experience
- Good understanding of the General Data Protection Act
Desirable criteria
- Desire to attend courses relating to role, as appropriate.
- Experience of digital dictation systems
Experience
Essential criteria
- Experience of working in an office environment
- Call handling experience
Desirable criteria
- NHS experience
Personal Qualities
Essential criteria
- Good communication skills with an empathetic approach.
- Ability to work under pressure in a calm manner
- Flexibility in approach to work and the changing needs of the service/team.
- Ability to work under pressure
Desirable criteria
- Desire to work in a Mental Health Setting
Contractual Requirements or other requirements
Essential criteria
- Ability to travel between sites and to regional meetings
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Chris Buckland
- Job title
- Team Manager
- Email address
- [email protected]
- Telephone number
- 01865904191
- Additional information
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
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