Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday 9am to 5pm. Possibility of some home working.)
Job ref
267-CH7413146
Employer
Oxford Health NHS Foundation Trust
Employer type
NHS
Site
Abingdon Community Hospital
Town
Abingdon, Oxon
Salary
£24,937 - £26,598 pro rata, per annum.
Salary period
Yearly
Closing
10/09/2025 23:59

Employer heading

Oxford Health NHS Foundation Trust logo

Children's Therapies Administrator

Band 3

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).

We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.

We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.

We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.

Good luck and we hope to hear from you.


 

Job overview

An opportunity has arisen within the Children’s Integrated Therapy Service for an experienced Team Administrator to join our friendly team.  You will provide support to the Children's HEF Dietetics, Physiotherapy, Occupational Therapy and Speech and Language Therapy teams.

The role is full time and will be based at Abingdon Hospital, Abingdon, although there may be some opportunities for home working.  Hours are Monday to Friday, 9.00 am to 5.00 pm.

This is a busy department and the role will involve a variety of tasks including supporting the Dietitians with ordering supplies and processing GP prescriptions.  You will also be adding referrals using the electronic patient record, dealing with telephone and email enquiries and booking appointments.  You should therefore have good written and verbal communication skills and accurate keyboard skills.  You should have good IT skills and be confident using Microsoft Office packages.  You should have excellent organisational skills and be able to prioritise your workload. In addition, the ability to work with limited supervision will be necessary.

You will be working with other members of the Children's Therapy Admin team, clinical staff and parents and families, responding to any enquiries in a professional manner and always providing an excellent level of customer service.

We can offer training to help you develop further and excellent supervision and support.

Main duties of the job

  • Provide high-quality administrative and secretarial support to the team, including managing emails, records, and office systems.

  • Process GP prescriptions, referrals, and appointment bookings for the Dietitians.

  • Maintain accurate data, carry out quality checks, and update online systems.

  • Order and monitor supplies, ensuring resources are available when needed.

  • Liaise with colleagues and external professionals, and travel to local sites as required

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the “candidate guide to making an application” which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount
  • Pension scheme
  • Lease car scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (waiting lists may apply)
  • Staff networking and support groups

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. 

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person specification

Knowledge

Essential criteria
  • Good level of education including GCSE Maths and English
  • Knowledge of GDPR and data protection principles
  • Knowledge of administrative procedures in a healthcare setting.
Desirable criteria
  • Knowledge of NHS systems and processes

Experience

Essential criteria
  • Previous experience in an administrative office role
  • Experience of using NHS electronic patient record systems
Desirable criteria
  • NHS experience in a similar role
  • Experience of using EMIS electronic patient record system
  • Experience of using Accurx

Skills

Essential criteria
  • Strong organisational skills including managing diary systems and tracking information
  • Excellent written and verbal communication skills which are clear and professional in all forms of communication.
  • Excellent prioritisation skills
  • Demonstrates a high level of accuracy and attention to detail in all aspects of work
  • Able to take initiative and work independently within agreed boundaries

Personal

Essential criteria
  • Ability to work in a team and to work under limited supervision
  • Excellent telephone manner and professional approach
  • Ability to work under pressure and manage competing demands

Qualifications

Essential criteria
  • Microsoft Office skills including Outlook, Word, Excel and Teams
  • Confident and efficient use of web browsers
  • Excellent keyboard skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStep into healthNHS 75th BirthdayDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Margaret Milnes
Job title
Lead Administrator
Email address
[email protected]
Telephone number
01865 904435
Apply online nowAlert me to similar vacancies