Job summary
- Main area
- Psychological Therapies
- Grade
- Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (includes joining the Head on Call rota)
- Job ref
- 267-BM7353506
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- The Whiteleaf Centre
- Town
- Aylesbury
- Salary
- £64,455 - £74,896 plus additional on call allowance
- Salary period
- Yearly
- Closing
- 07/08/2025 23:59
Employer heading
Service Manager for Urgent Care Mental Health - Buckinghamshire
Band 8b
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Are you a leader/manager looking for your next step up? Or are you a service manager looking for something new?
We're recruiting a Service Manager to join the expanding Urgent Care Pathway currently including Crisis Teams, Psychiatric Liaison Service, Night Response Team and Safe Haven within Buckinghamshire Adult and Older Adult Mental Health Services. Please note for this role you should hold a qualification in one of the following nursing, occupational therapy or social work.
You should have a passion for patient centred care and quality improvement with an established track record of delivering high performance standards through a compassionate leadership and management stance.
You will already have proven experience of working in a senior management/leadership role which will have included transformational change, budget management, developing staff and culture and involvement in risk and governance processes.
You will be required to work closely with the established teams to support the delivery and development of the services and to fulfil national and local strategic and operational service objectives and standards. This role is essential in delivery of key quality, performance and key service improvements within adult and older adult mental health.
We are looking for candidates who are resilient, have high attention to detail and a positive approach. You will need to have excellent communication and problem-solving skills and have a passion to improve services for our population.
Main duties of the job
The key responsibilities of the role can be summarised as strategy, policy and delivery in the following domains:
• Quality
• Workforce
• Finance
• Performance
• Strategic change
• Stakeholder engagement/partnership
The Service Manager will own these domains within their teams. The ability to travel independently between sites within the Trust is essential for this role.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
The Service Manager is responsible leadership, management, quality, staff, finances and performance of the nominated service(s). Typically, this team will include medical, nursing, allied health professionals and psychologists.
You will also be responsible for contribution to overall Directorate strategy/policy to ensure that the Directorate delivers its quality, people, finance and performance objectives (in regard to the service they manage).
As part of a ‘matrix’ style organisation structure the Service Manager is also responsible for working collaboratively with ‘horizontal’ leads/manager from across the Directorate and the broader Trust. This will include medical, nursing, therapies, social work, psychology, learning disabilities, finance, HR, IM&T, estates, emergency planning etc.
As a leader in the organisation the post holder is expected to role model exemplary personal and leadership qualities at all times. This will include joining the Head on Call rota and occasionally deputising for the Head of Service.
Person specification
Knowledge
Essential criteria
- Tell us about a time when you have worked with Senior Stakeholders to reach an outcome relating to a difficult or challenging issue?
- Tell us about a time when you have used Quality Improvement processes to deliver a change in practice?
- Tell us about a time when you have managed an individual who has had difficulty in following through on a reasonable instruction?
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jeff Parker
- Job title
- Head of Service for Urgent Care
- Email address
- [email protected]
- Telephone number
- 07786193430
- Additional information
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
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