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Job summary

Main area
Catering
Grade
NHS AfC: Band 3
Contract
Permanent: alternate weekends
Hours
Full time - 37.5 hours per week (includes alternate weekends)
Job ref
321-CORP-8289943-B3
Employer
Oxford University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Horton Hospital
Town
Banbury
Salary
£25,760 - £27,476 per annum pro rota
Salary period
Yearly
Closing
Today at 23:59
Interview date
17/11/2026

Employer heading

Oxford University Hospitals NHS Foundation Trust logo

Catering Supervisor

NHS AfC: Band 3

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

 

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. 

 

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


 

Job overview

Are you an experienced catering professional ready to take the next step and lead from the front?

We’re looking for a Catering Supervisor to join our busy Catering team at the Horton, helping us deliver a welcoming, efficient and high-quality food service for our staff, patients and visitors.

This is a hands-on Band 3 supervisory role where you’ll be at the heart of the day-to-day service. You’ll support and guide the catering team, maintain excellent standards of food safety and cleanliness, oversee stock and equipment, and make sure every service runs smoothly. 

You’ll bring previous catering supervisory experience, strong customer service skills and a practical, team-focused approach. You’ll also need a catering qualification or relevant supervisory experience and food safety certification.

If you enjoy leading people, delivering great service and being part of a busy team where no two days are quite the same, we’d love to hear from you.

Advert code: EF15QP

Main duties of the job

As our Catering Supervisor, you’ll:

  • Lead the day-to-day catering service, ensuring food is served safely, efficiently and to a consistently high standard.
  • Support and develop the team, including staff briefings, training, coaching, appraisals and mandatory training.
  • Maintain high standards of food safety, hygiene and cleanliness, including temperature checks, food rotation and HACCP requirements.
  • Manage stock and supplies, placing orders, monitoring food storage and helping reduce waste.
  • Coordinate staffing requirements, including annual leave, sickness absence and return-to-work discussions.
  • Monitor catering equipment and report faults or breakdowns promptly.
  • Support restaurant, hospitality and vending services, stepping into other areas of the department when needed.
  • Undertake cashier and cashing-up duties in line with financial procedures.
  • Complete stock, equipment and wastage records and provide weekly and monthly information as required.
  • Work closely with colleagues across catering to deliver a professional, timely and customer-focused service

The following shift pattern applies:

  • Week 1 Monday - Friday 08:00 - 16:00 or 09.30 - 17.30
  • Week 2 Monday - Wednesday 08:00 - 15:00  and Saturday and Sunday 08:00 - 17:3

In return for your hard work, we will offer you :

  • a competitive salary and additional pay for any unsocial hours that you work 
  • access to a number of local and national discounts- on holidays, insurance, shopping and a whole lot more  
  • an industry leading pension
  • an environment where you can expect to be supported and developed  

Care to join us...? Contact Diana Beere for more information via [email protected] 

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the UK's largest and most respected NHS teaching trusts, providing world-class healthcare across four hospitals: the John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre and Horton General Hospital and over one hundred satellite sites. Find out more information here OUH at a Glance 2026/27

You'll become part of an organisation at the forefront of patient care, research, education and innovation. You'll have access to excellent learning and development opportunities, work alongside highly skilled multidisciplinary teams, and contribute to services that make a real difference.

Our commitment to Delivering Compassionate Excellence is at the heart of everything we do. Guided by our values of compassion, respect, learning, delivery, improvement and excellence, we strive to create an environment where staff feel supported, valued and empowered to thrive. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel and the OneTeamOneOUH - LIVING OUR VALUES video.

We are committed to creating an inclusive, respectful and safe workplace for everyone. As signatories to the NHS Sexual Safety Charter, we have a zero-tolerance approach to inappropriate behaviour and are dedicated to fostering a culture where all colleagues feel welcomed, respected and able to be themselves. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles.

Detailed job description and main responsibilities

Please refer to full job description and person specification for full information

Job Summary:
The Supervisor is a working supervisor and leads the day to day provision of food service in the restaurant/ Catering department.
Main Tasks and Responsibilities
Restaurant
· To carry out and monitor the food service and it is consistently delivered in line with Food Safety Act, and Trust policies.
· Maintain high standards of cleanliness in department in line with agreed procedure & guidelines
· Monitor and record, equipment and cleaning tasks.
· Daily Record and monitor food and equipment (refrigeration etc.) temperatures.
· To ensure daily checking of provisions food rotation, record stock, use by and best before dates, recording any food wastage,
· Ensure all dishes are served correctly & the recording of food temperature is recorded throughout meal service.
· Check and monitor perishable, dry and frozen food supplies, re order daily, weekly or periodically by telephoning or E mailing suppliers.
· Ensure staff are checking and monitoring goods for sale in restaurant and vending machines.
· Report any equipment errors or breakdowns either by the in house estates team or contracted equipment companies.
· To carry out risk assessments, safe systems of work.
· Follow HACCAP guidelines, monitor and implement changes as and when procedures require changes due to change in delivery or food service.
· Conduct briefings to all staff regarding day to day meal service, detailing food and food service standards to ensure that the staff are fully aware of the requirements and their role in delivery
· To liaise with department supervisors, to provide a consistent food service and utilize provisions efficiently between staff and patient areas to reduce wastage.
· To provide all staff with training in all aspects of the role, ensure training is recorded signed off and reviewed.
· To carry out staff appraisal on an annual basis.
· To ensure all staff complete statutory and mandatory training
· To ensure staff are provided with and correctly wear the appropriate uniform and PPE.
·
 
Learning, Respect, Delivery, Excellence, Compassion, Improvement
· To manage staff sickness, annual leave and absence in line with Trust policy.
· Complete staff returns to work interviews following any periods of absence.
· Where necessary contribute to the team’s efforts to ensure the service is provided in a professional and timely manner
· Provide feedback and coaching to any member of staff ensuring that all team members are aware of standards and requirements, and carry out their jobs to the best of their ability in a timely and efficient manner
· To check any hospitality trolleys are correct before restaurant staff transport to venues.
· To monitor cleaning and replenishing of vending machines.
· Carry out cashier duties using cash register, including cashing up procedures and cash security, in line with Standing Financial Instructions.
· To be responsible for restaurant and associated areas security when lone working.
· Other duties in the restaurant and associated areas as required.
· To ensure all restaurant crockery and cooking equipment is sent to the dishwasher area in a timely manner.
· Provide weekly and monthly figures and reports for stock, equipment and wastage.
· Ensure the safe storage of cleaning materials and ensure stocks are checked and appropriate levels are always available.
· Have a hands on approve to working in other areas of the department when needed.

Person specification

Experience

Essential criteria
  • Supervisory Experience
  • Food safety & HACCP knowledge
  • Working with Food
Desirable criteria
  • has worked in a healthcare environment
  • Cook Chill/Freeze Knowledge

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleEmbracing Equality Diversity InclusionArmed Forces Covenant Gold AwardDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note that this job advertisement will close automatically once the application limit is reached, regardless of whether this occurs before the advertised closing date.

Documents to download

Apply online now

Further details / informal visits contact

Name
Diana Beere
Job title
Catering Manager
Email address
[email protected]
Telephone number
01295 229427
Additional information

for further information or an informal visit please contact the Catering Manager Monday - Friday between 13:00 - 15:00

[email protected] - 01295 229427

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