Job summary
- Main area
- Oncology/Haematology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 28.5 hours per week (0.76 WTE)
- Job ref
- 321-SW-7878663-B3
- Employer
- Oxford University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Cancer Centre Outpatients Department
- Town
- Headington
- Salary
- £25,760 - £27,476 per annum pro rata
- Salary period
- Yearly
- Closing
- 20/07/2026 23:59
Employer heading
Senior Healthcare Support Worker
NHS AfC: Band 3
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
Job overview
|
Band 3 Senior Healthcare Support Worker Cancer Centre Outpatients Department, Churchill Hospital, Oxford Are you an experienced Healthcare Support Worker looking for opportunities to progress? Are you keen to learn more about Oncology/Haematology and develop your skills? Do you want to work in a rewarding setting? If the answer is yes then read on! |
Main duties of the job
We are recruiting a Senior Healthcare Support Worker to join our team delivering excellent care in the Oncology/Haematology Outpatients Department at the Churchill Hospital.
We’re looking for an experienced Healthcare Support Worker with excellent interpersonal and communication skills who is keen to learn and take on new clinical skills to work alongside our nursing teams. We are looking for an enthusiastic, committed and professional approach to the delivery of care, ensuring the best patient and family experience.
Candidates should be excellent team players with the ability to use their own initiative and judgement to resolve issues. They should also have a tactful, sensitive manner, work well under pressure, with a flexible approach and a willingness to suggest ideas for improvements.
Previous Healthcare Support Workers experience and successful completion of the Care Certificate (or equivalent healthcare qualification) is essential, along with venepuncture and phlebotomy skills.
The successful candidate can look forward to working in a professional supportive environment.
For further details please contact:
Outpatients Department Sister: Susan Fletcher ([email protected])
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Detailed job description and main responsibilities
For a full overview of the role and person specification, please refer to the attached Job Description.
Patient Care
- Undertake a range of delegated and specific clinical skills for patients that demonstrate an enhanced level of competency /technical expertise documented in the plan of care (see specific clinical skills).
- Prepare patients, families/carers and the environment for clinical activities supporting and reassuring patients and their families/carers and preparing specific equipment as necessary.
- Monitor closely patients having undergone a clinical activity ensuring their safety, comfort and well being.
- To demonstrate clinical competence in order to undertake minor dressings and treatment and as specified in the plan of care and in consultation with the registered practitioner.
- To actively encourage all patients, families/carers to share the responsibility for maintenance of their health and to promote healthy living where appropriate and identified as part of the care plan.
- Assist patients to mobilise safely taking account of developmental/physical needs, using equipment and techniques as prescribed and recorded in plan of care and contribute to the falls and moving and handling risk assessment.
- Recognise when a patient’s condition changes and seek advice and expertise from registered practitioners in accordance with Trust policy.
- To perform clinical observations (following appropriate assessment of competence) accurately recording using agreed electronic National Early Warning Systems such as SEND and report and escalate any concerns appropriately by reporting to the registered practitioner immediately.
- Participate in the initial assessment of patient needs under the direct supervision of a registered practitioner.
- Seek support for self and others following an untoward incident.
- Report and raise concerns in relation to poor practice, attitude and behaviour of any health care professional through appropriate channels.
- Undertake patient transfer and escort duties between departments as appropriate and as per policy.
Person specification
Qualifications
Essential criteria
- Evidence of the Care Certificate
Experience
Essential criteria
- Significant experience of the NHS and/or healthcare
- Venepuncture and phlebotomy skills
Values
Essential criteria
- Evidence of commitment to the Oxford University Hospitals' vision and values.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Susan Fletcher
- Job title
- Outpatients Sister
- Email address
- [email protected]
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