Job summary
- Main area
- Administration - Talking Therapies
- Grade
- Band 3
- Contract
- Fixed term: 12 months (Secondment cover)
- Hours
- Full time - 22.5 hours per week (There may be opportunities for flexible or hybrid working if appropriate, and this would be subject to service need.)
- Job ref
- 267-BM7838681
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- 2nd Floor Prospect House
- Town
- High Wycombe
- Salary
- £24,937 - £26,598 per annum | pro-rata
- Salary period
- Yearly
- Closing
- 12/04/2026 23:59
Employer heading
(Part-time) Administrator - Bucks Talking Therapies
Band 3
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team?
Would you like to be part of a team that puts staff wellbeing and patient care at the heart of everything they do? If so, the Buckinghamshire Talking Therapies for anxiety and depression service has a great opportunity for you!
We're recruiting a part-time administrator to join Buckinghamshire Talking Therapies. The role is a fixed term contract of 12 months.
Main duties of the job
Our administrators are a vital part of our team, with a large number of clients across the county we literally couldn’t provide high quality care without them; and that’s where you come in. If you have good keyboard, administration and computer skills along with a good telephone manner and enjoy liaising between team members and clients in a busy environment, then this is the opportunity for you.
As a valued team member we will support you to develop your skills and knowledge, there will be opportunities for you to obtain further qualifications as well as your yearly appraisal review.
If you enjoy working in a fast paced environment, have a flexible approach and the ability to adapt to changing priorities, this role is an excellent opportunity to develop your skills within a fast moving and supportive environment.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
We are a nationally recognized, high-performing, and innovative service. Visit our website (oxfordhealth.nhs.uk/bucks-talking-therapies/) to find out how we support over 12,000 adults to manage their common mental health difficulties.
Staff wellbeing is a top priority - We have a very active, award winning, in- service wellbeing team and take a pride in our supportive, collaborative, and productive culture.
The Trust hosts the Oxford Institute of Clinical Psychology Training and Research and the Oxford Cognitive Therapy Centre. Buckinghamshire Talking Therapies is actively involved in research, and the service benefits from being a member of the Oxford Academic Health Science Network – Anxiety and Depression Network led by Professor David Clark.
Buckinghamshire Talking Therapies have bases located within Aylesbury and High Wycombe, and we use additional clinic space around the county. Ability and willingness to travel for work purposes is essential.
We expect our staff to share and demonstrate our values and be caring, safe and excellent in everything we do, constantly striving to improve the quality of care we provide and the experience that patients can expect.
For further information, please read the attached Job Description and Person Specification.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person specification
Experience
Essential criteria
- Proven experience of working in an administrative role
- Proven experience of dealing with the public in a polite and effective manner
- Proven experience of working within a team
Desirable criteria
- Experience of working in a healthcare environment
- Experience analysing data and interpreting information
- Experience of using clinical systems such as RIO and PCMIS
Skills
Essential criteria
- Ability to “type and talk” in order to take referral information and process referrals accurately and efficiently
- Ability to use Office computer programs including Excel, Word and Outlook
- Ability to communicate with all levels of staff in a confident and effective way
- Ability to produce good quality written communication
- Organisational skills/managing diary systems and tracking information
- Attention to detail
- Excellent telephone manner and professional approach
Desirable criteria
- Desire to attend courses relating to role as appropriate
Education
Essential criteria
- 'A' Level/ relevant NVQ III standard or equivalent/previous experience in an Administration Assistant role
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Nicky Smith
- Job title
- Co-ordination Centre Manager
- Email address
- [email protected]
- Telephone number
- 07920 545839
- Additional information
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
List jobs with Oxford Health NHS Foundation Trust in Administrative Services or all sectors







