Job overview

An opportunity has arisen within the Children’s Integrated Therapy Service for an experienced Team Administrator to join our friendly team.  You will provide support to the Children's Speech & Language Therapy Physiotherapy, Occupational Therapy and HEF Dietetic teams.

The role is full time and will be based at Murray House, Jordan Hill Business Park, Oxford although there may be some opportunities for home working.  Hours are Monday to Friday, 9.00 am to 5.00 pm.

This is a busy department and the role will involve a variety of tasks including supporting the speech & language team booking appointments, managing clinics, and data quality.  You will also be adding referrals using the electronic patient record, dealing with telephone and email enquiries. 

You should therefore have good written and verbal communication skills and accurate keyboard skills.  Strong IT skills are essential and you should be confident using Microsoft Office packages.  You should have excellent organisational skills and be able to prioritise your workload. In addition, the ability to work with limited supervision will be necessary.

You will be working with other members of the Children's Therapy Admin team, clinical staff and parents and families, responding to any enquiries in a professional manner and always providing an excellent level of customer service.

We can offer training to help you develop further and excellent supervision and support.

Main duties of the job

• Managing clinic bookings for speech & language therapy:
  • contacting patients via Accurx
  • monitoring Accurx for patient responses
  • booking appointments
  • sending correspondence
  • discharging referrals

• Provide high-quality administrative support to the team, including managing emails, records, and office systems.

• Maintain accurate data, carry out quality checks, and update online systems.

• Support monitoring of waiting lists and data quality issues.

• Order and monitor supplies, ensuring resources are available when needed.

• Liaise with colleagues and external professionals, and travel to local sites as required

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the “candidate guide to making an application” which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount
• Pension scheme
• Lease car scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (waiting lists may apply)
• Staff networking and support groups