Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 267-CH8294394
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Murray House, Jordan Hill Business Park
- Town
- Oxford
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 18/10/2026 23:59
Employer heading
Administrator - Podiatry
Band 3
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
We are seeking an organised and motivated Administrator to join our Podiatry Service. This role is key to supporting the smooth running of clinics and providing excellent service to patients and staff.
You will manage appointments, respond to enquiries, maintain accurate patient records, support clinic preparation, order supplies, and provide general administrative support to the team.
The ideal candidate will have strong communication, IT, and organisational skills, with the ability to prioritise work in a busy environment. Previous administrative or healthcare experience is desirable but not essential.
This is a great opportunity to join a supportive team and contribute to high-quality patient care.
Main duties of the job
- Be the first point of contact for new referrals.
- Manage clinic appointments, cancellations, re-bookings, and patient enquiries using EPR systems.
- Maintain accurate patient records, registrations, and referral documentation.
- Monitor stock levels, order supplies, and process invoices.
- Ensure data quality, complete activity reports, and support audits.
- Respond professionally to patient queries, comments, and complaints
- Maintain confidentiality and comply with Trust policies, GDPR, and Caldicott standards.
- Support health and safety, infection control, and equipment maintenance processes.
- Provide cover at other clinic sites when required and participate in supervision and training.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person specification
Knowledge and Experience
Essential criteria
- Good standard of general education to include 5 GCSE (or equivalent) including English and Mathematics
- Experience of office / administration work
- Experience of using Microsoft Office, particularly Word, Basic Excel and Outlook
- Good working knowledge of Data Protection and confidentiality
Desirable criteria
- Evidence of completing Microsoft Office training
Technical Expertise / Competence
Essential criteria
- Excellent communication skills, both written and verbal
- Ability to work accurately and to deadline with heavy workloads and prioritisation of tasks
Desirable criteria
- Customer care skills
People Skills
Essential criteria
- Ability to work independently and as part of a team
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Catherine Moore
- Job title
- Podiatry Clinic Manager
- Email address
- [email protected]
- Telephone number
- 07353 103653
- Additional information
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
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