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Job summary

Main area
Administrative & Clerical
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
267-CH7303663
Employer
Oxford Health NHS Foundation Trust
Employer type
NHS
Site
Murray House
Town
Oxford
Salary
£31,049 - £37,796 Per annum
Salary period
Yearly
Closing
11/08/2025 23:59

Employer heading

Oxford Health NHS Foundation Trust logo

Podiatry Deputy Clinic Manager

Band 5

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).

We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.

We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.

We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.

Good luck and we hope to hear from you.


 

Job overview

This advert is for two distinct roles within the Podiatry Service.
Each post will focus primarily on either:

  • Logistical support for the Podiatry Service, or
  • Patient triage and referral management.

While each role will have a designated lead area, both postholders will be expected to cross-cover and support each other as needed. Responsibilities will also include other duties as outlined in the job specification.

To provide leadership and management skills to the non-clinical workforce and to support the clinic managers and clinical workforce to enable the community Podiatry Service to meet its agreed aims and objectives of delivering a countywide caring, efficient, safe and effective working environment whilst maintaining the highest standards. 

The service is mostly clinic based, with home visits for housebound patients. The postholder will work with partners providing non-emergency transport to support the flow of patients attending clinics where this is needed.

The service operates a daily triage system for patients with urgent wounds which are booked to 40-minute appointments as well as follow-up scheduled care. Many patients remain on caseloads for many years due to the nature of their vascular status and needs. Additionally, the service offers nail surgery. Referrals are mostly from general practice, but also self-referral, OCDEM and other health care professionals.

Main duties of the job

Responsible for the provision of effective administrative support to the Podiatry Service teams. To ensure the service is well organised and efficiently run and to work with the Operational Manager and Clinic Managers in the development and modernisation of clinical services and administration processes.

To have a comprehensive understanding of the administration teams across Podiatry and proactively monitor and review the success and implement processes and procedures to ensure service improvement and delivery. 

To contribute to the safe management of the Podiatry Service teams in Oxfordshire.

To contribute to the development of the service working with the Operational Manager, Clinic Managers, and Clinical Leads.

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

•    Excellent opportunities for career progression
•    Access to tailored individual and Trust wide learning and development
•    27 days annual leave, plus bank holidays, rising to 33 days with continuous service
•    NHS Discount across a wide range of shops, restaurants and retailers
•    Competitive pension scheme
•    Lease car scheme
•    Cycle to work scheme
•    Employee Assistance Programme
•    Mental Health First Aiders
•    Staff accommodation (please note waiting lists apply)
•    Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

  • To manage non-clinical aspects of the Podiatry Department and Podiatry Staff.
  • To lead in the provision of an efficient, effective, and flexible comprehensive administrative support to Locality Teams.
  • Responsible for the organisation of effective clinical management systems, patient-centred practices, health and safety procedures and administrative processes.

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. 

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person specification

Knowledge

Essential criteria
  • Have a good understanding of the workings of the NHS
  • Proficient in the use of MS Word, Excel, Outlook and Teams
Desirable criteria
  • Knowledge of EMIS and Health Roster (WFMS)

Qualifications

Essential criteria
  • NVQ L2 in Business Administration, or equivalent experience

Experience

Essential criteria
  • Experience of managing and organising an admin service
  • Experience of dealing with complex and challenging situations
Desirable criteria
  • Previous NHS experience

Personal Qualities

Essential criteria
  • Demonstrate management and leadership ability
  • Be able to learn new processes and computer systems

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStep into healthNHS 75th BirthdayDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Zoe Proffitt
Job title
Podiatry Clinic Manager (West)
Email address
[email protected]
Telephone number
07353 103622
Additional information

Cath Moore (North East)

Podiatry Clinic Manager

[email protected]

07385 951831

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