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Job summary

Main area
Administrator role supporting Children's Community Nursing Team
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
267-CH7363362
Employer
Oxford Health NHS Foundation Trust
Employer type
NHS
Site
Murray House
Town
Oxford
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
04/09/2025 23:59

Employer heading

Oxford Health NHS Foundation Trust logo

Children's Community Nursing Administrator

Band 3

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).

We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.

We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.

We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.

Good luck and we hope to hear from you.


 

Job overview

Are you an experienced and motivated administrator, who enjoys being part of a friendly team?

Our children’s community nursing team is looking for a dynamic and pro active administration assistant to join our Single Point of Access (SPA).

The Community Children’s Nursing Service provides a wide range of nursing support to children and families within Oxfordshire. We are seeking to appoint an enthusiastic and motivated individual to join our Single Point of Access (SPA).

You will be the first point of contact for patients and families and will be confident in communication, have excellent organisational skills and be able to process referrals, book appointments, manage procurement processes and be able to adapt to the changing demands of the service.

The service works from 8.00am to 8.00pm, 7 days a week and there is a requirement to work a shift pattern.

 

Main duties of the job

To assist the service/team in all administration duties relating to the day to day running of the 
team/service. 

To process referrals using local procedures and to book appointments with families and record these 
using online records.

 Prioritise a busy workload and work using own initiative, both independently and as part of a team

 Order, check, maintain and distribute equipment and supplies for the team and other agencies as 
required. 

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

•    Excellent opportunities for career progression
•    Access to tailored individual and Trust wide learning and development
•    27 days annual leave, plus bank holidays, rising to 33 days with continuous service
•    NHS Discount across a wide range of shops, restaurants and retailers
•    Competitive pension scheme
•    Lease car scheme
•    Cycle to work scheme
•    Employee Assistance Programme
•    Mental Health First Aiders
•    Staff accommodation (please note waiting lists apply)
•    Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

You will be the first point of contact for patients and their families through SPA (Single Point of Access)

Processing new to the service patient referrals onto the system

Booking appointments  onto the system for patients and colleagues and confirming by phoning or emailing.

Ordering and distributing equipment and supplies to patients in the community

Person specification

Essential

Essential criteria
  • Good general level of education including GCSE English and Mathematics
  • Microsoft Office skills including Word, Excel, Outlook and Teams
  • Excellent communication skills, both written and verbal
  • Excellent prioritisation skills
  • Excellent attention to detail
  • Excellent keyboard skills
  • Previous experience in an administrative office role and/or a qualification to NVQ Level II
  • Ability to work in a team
  • Ability to work under limited supervision
  • Ability to travel between sites
Desirable criteria
  • Ability to minute meetings
  • Experience of using EPR/EMIS
  • Previous NHS experience in a similar role.

Shortlisting

Essential criteria
  • Microsoft Office Skills
  • Communication Skills
  • Attention to Detail
  • Can work as part of a Team
Desirable criteria
  • Worked previously in the NHS
  • Can Manage Own Tim
  • Works Well under Pressure

Self Development

Essential criteria
  • Able to develop your skills through training and learning

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStep into healthNHS 75th BirthdayDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Journeaux
Job title
Operations Support Officer
Email address
[email protected]
Telephone number
01865 902700
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