Job summary
- Main area
- Administrator role supporting Children's Community Nursing Team
- Grade
- Band 3
- Contract
- Fixed term: 12 months (Maternity Cover)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 267-CH7891854
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Murray House
- Town
- Oxford
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 16/04/2026 23:59
Employer heading
Children's Community Nursing Administrator
Band 3
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Are you an experienced and motivated administrator looking for something truly rewarding? Do you thrive in dynamic, supportive teams and want to make a genuine difference every single day? If so, our children’s community nursing team invites you to bring your energy and enthusiasm to the heart of our Single Point of Access (SPA).
Imagine being the friendly, reassuring voice for families across Oxfordshire. As our dynamic administration assistant, you’ll play a key role in delivering exceptional care, helping children and their families with seamless access to our vital nursing services. Whether you’re based in Oxford, Banbury or Witney, you’ll be at the centre of a caring, fast-paced environment where no two days are ever the same.
We’re searching for someone who’s not just organised but passionate about making a positive impact. You’ll be the first point of contact for patients and families, confidently handling referrals, booking appointments, managing procurement and adapting quickly to the evolving needs of our service.
With our service running from 8.00am to 8.00pm, seven days a week, you’ll enjoy the flexibility of shift patterns and the excitement of varied work including consideration of part time post or job share- all while knowing you’re helping deliver outstanding care to those who need it most. Join us and be part of a team that truly matters!
Main duties of the job
- Provide comprehensive administrative support to ensure the efficient operation of the team or service.
- Accurately process referrals in line with established local procedures, schedule appointments for families, and maintain records using designated online systems.
- Effectively prioritise a demanding workload, demonstrating initiative while working independently and collaboratively within a team.
- Manage the ordering, inspection, maintenance, and distribution of equipment and supplies for the team, ensuring delivery to families and relevant agencies as needed.
- Coordinate and provide support for clinics associated with the service.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
- Serve as the primary point of contact for patients and their families via the Single Point of Access (SPA).
- Process new patient referrals and input information into the system efficiently.
- Schedule appointments for patients and colleagues, confirming details through telephone or email communication.
- Arrange and distribute equipment and supplies to patients within the community.
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person specification
Essential
Essential criteria
- Good general level of education including GCSE English and Mathematics
- Microsoft Office skills including Word, Excel, Outlook and Teams
- Excellent communication skills, both written and verbal
- Excellent prioritisation skills
- Excellent attention to detail
- Excellent keyboard skills
- Previous experience in an administrative office role and/or a qualification to NVQ Level II
- Ability to work in a team
- Ability to work under limited supervision
- Ability to travel between sites
Desirable criteria
- Ability to minute meetings
- Experience of using EPR/EMIS
- Previous NHS experience in a similar role.
Shortlisting
Essential criteria
- Microsoft Office Skills
- Communication Skills
- Attention to Detail
- Can work as part of a Team
Desirable criteria
- Worked previously in the NHS
- Can Manage Own Tim
- Works Well under Pressure
Self Development
Essential criteria
- Able to develop your skills through training and learning
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Journeaux
- Job title
- Operations Support Officer
- Email address
- [email protected]
- Telephone number
- 01865 902700
List jobs with Oxford Health NHS Foundation Trust in Administrative Services or all sectors