Job summary
- Main area
- Communications
- Grade
- Band 8c
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 267-CS7524259
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Trust HQ
- Town
- Oxford
- Salary
- £76,965 - £88,682 per annum
- Salary period
- Yearly
- Closing
- 19/10/2025 23:59
Employer heading

Head of Communications and Engagement
Band 8c
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Are you ready to lead the voice of Oxford Health NHS Foundation Trust?
We are seeking an exceptional Head of Communications and Engagement to shape and deliver a modern, strategic approach to how we connect with staff, patients, partners, and the public. This is a unique opportunity to take a senior leadership role at the heart of our organisation, championing inclusivity, transparency, and meaningful engagement across all we do.
You’ll set the direction for a dynamic communications function, strengthening our reputation and bringing our vision to life. Leading a talented team, you’ll ensure our people feel informed, involved, and motivated, while also driving public confidence in our services. From internal staff engagement to media relations, you’ll bring creativity, insight, and authority to every aspect of communications. You'll be key in driving internal strategies that promote staff engagement, including overseeing staff surveys and pulse surveys, ensuring high participation and access for all Trust staff.
We’re looking for an experienced, visionary leader with a solid understanding of the NHS landscape, exceptional leadership skills, and the ability to thrive in a fast-paced environment. If you’re passionate about making a real difference for staff, patients, and communities, we’d love to hear from you!
Main duties of the job
Internal Communications and Engagement
- Lead and deliver strategies to build an informed, motivated workforce. Oversee staff surveys, driving response rates and ensuring all staff can participate.
- Provide strategic advice to support Trust objectives by developing opportunities for feedback, involvement, and contribution to decision-making, including senior leadership events, listening sessions, staff networks, and inclusion activities.
- Promote staff engagement with surveys, ensuring all Trust staff have access and opportunity for participation, driving up response rate
Engagement and Media Relations
- Lead communication strategies for patients, service users, and carers, working with the Experience and Involvement team to enhance engagement and healthcare experiences.
- Develop and implement communications and engagement plans to support the Trust’s vision and priorities, strengthening public and membership involvement.
- Create key messages to promote a positive Trust image while managing adverse publicity across all channels.
- Oversee the development and maintenance of media relations, events, corporate identity, and web-based communications procedures, ensuring consistency and quality.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person specification
Qualifications
Essential criteria
- Masters degree or equivalent experience and knowledge
- Specialist communications qualification or equivalent
Knowledge
Essential criteria
- Knowledge and experience of staff engagement particularly in relation to staff surveys
- Ability to demonstrate a thorough understanding of NHS structures and current issues
Experience
Essential criteria
- Extensive experience at senior level within a communications and/or engagement function
- Extensive experience of working with the media, including managing and responding to difficult/highly sensitive high profile media issues
- Experience of devising and implementing effective communications and engagement strategies
- Experience of crisis communications
- Experience of developing and promoting an organisation’s brand/image
Documents to download
Further details / informal visits contact
- Name
- Bee Du Plessis
- Job title
- Talent Acquisition & Compliance Manager
- Email address
- [email protected]
- Telephone number
- 07824 610067
- Additional information
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
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