Job overview

Are you a forward thinking individual dedicated to excellence, growth and innovation?  Would you like to make a difference to how we deliver forensic mental health care in the NHS?

We are recruiting a Performance and Business Manager  to join us at Kennet Ward based at our Littlemore Mental Health Centre in Oxford to develop and facilitate the local performance framework, ensuring timely and accurate data collection and submission.

Kennet Ward is a 16- bed Medium secure ward based in the Oxford Clinic offering services to people suffering from enduring mental illness. You'll be will co-ordinating the secretarial and administrative support to the wards, driving  local performance framework, monitoring KPIs and ensuring operational efficiency. You'll also support the Ward Managers and Matrons in the routine management of staff sickness, annual leave, training, and performance management.

If this sounds like your area of expertise and you want to join a supportive, high-performance team then we'd love to hear from you! 

Main duties of the job

• Responsible for the production, analysis and presentation of a range of routine and ad hoc performance and business reports for the team, ensuring that information provided is timely, relevant and accurate.
• Develop regular audits of data quality and works with colleagues within Workforce to address data quality issues with a focus on continuous improvement.
• Ensure KPIs are monitored rigorously, as per the financial plan for productivity and efficiencies, and where this isn’t possible, to flag this at the earliest opportunity to the relevant senior managers.
• Responsible for building the electronic ward rota for nursing staff, ensuring appropriate skill mix, and considering requests, planned training and flexible working patterns.
• Identify and provide analysis of hotpots/trends in the budget associated with rota and resources. Together with the ward manager, identify and implement mitigation for the future based on identified issues.
• Oversee the use of annual leave and practices around time-owing, identifying, and escalating any patterns and trends to Ward Manager. Prompting individuals to remain within annual leave guidelines and ensuring time-owing accrued/owing does not exceed limits agreed with Ward Manager.
• Line manage the ward administrator, ensuring ward managers and teams are provided with comprehensive, efficient, and effective administrative support.

Please refer to the job description attached for a comprehensive list of duties 

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

•    Excellent opportunities for career progression
•    Access to tailored individual and Trust wide learning and development
•    27 days annual leave, plus bank holidays, rising to 33 days with continuous service
•    NHS Discount across a wide range of shops, restaurants and retailers
•    Competitive pension scheme
•    Lease car scheme
•    Cycle to work scheme
•    Employee Assistance Programme
•    Mental Health First Aiders
•    Staff accommodation (please note waiting lists apply)
•    Staff networking and support groups hosted by our Equality, Diversity & Inclusion team