Job summary
- Main area
- Blenheim Head & Neck Outpatients Sister/ Charge Nurse
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Compressed hours available - Worked over 4 days)
- Job ref
- 321-NOTSS-7126762-B7
- Employer
- Oxford University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Churchill Hospital
- Town
- Oxford
- Salary
- £46,148 - £52,809 Per Annum / Pro Rata
- Salary period
- Yearly
- Closing
- 30/05/2025 10:00
Employer heading

Outpatient Sister / Charge Nurse
NHS AfC: Band 7
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
Job overview
The Blenheim Head & Neck Outpatient Department at the Churchill Hospital runs clinics for a variety of specialties.
To manage, communicate with, and lead a team of nursing staff, consisting of Registered nurses, nursing assistants, AHPs and technicians to deliver high standards of care within Outpatients.
To manage, communicate with and lead the nursing team and the day to day management of it
To manage service needs within the department relating to Government and Trust initiatives, ensuring targets are defined, met and continued.
To proactively manage Outpatients Department, ensuring staff, service needs, trust and unit targets are met.
To manage a defined budget.
Main duties of the job
To be responsible for outpatient staff, adhering to related Trust policies
Ensure the patient’s journey is as smooth as possible, looking and responding to the complex needs of individual patients and multiple services within the department. Resolving any patient complaints, maintaining confidentiality at all times, ensuring sensitive information is managed and cascaded appropriately, by working closely with, communicating and liaising with: Clinical Lead for the service, the consultants, doctors, AHP's, GP’s, other managers/departments, community/primary care staff, Directorate service managers, and each of all specialty teams.
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country and a leading international Academic Health Science Centre. It provides an extensive range of general and specialist clinical services and is a base for medical education, training and research.
There are plentiful opportunities for professional and academic education and training. There are many relevant academic and educational meetings in the general hospitals and university which the post-holder will be welcome to attend.
The post-holder will have the opportunity to collaborate with academic colleagues on relevant clinical research projects.
The post-holder’s contribution to and time allocation for teaching, training and research will be included in regular job plan reviews. The teaching and support of medical and nursing staff in the provision of psychiatric assessment and care is a major part of the role.
The Trust is committed to be an active partner in healthcare innovation, research and workforce education, with the aim of forming an effective bridge between research in basic science and in healthcare service provision, and the delivery of evidence-based, best practice care, turning today's discoveries into tomorrow's care.
This vision is underpinned by the Trust's founding partnership with the University of Oxford.
Detailed job description and main responsibilities
Clinical:
Wide awareness of all clinical input in department developing skills/teams for each area. With the aim to achieve a safe and secure pathway for patients attending Outpatients. Ensure staff are trained appropriately to use equipment required to manoeuvre /safely transfer patients.
- Demonstrate expert clinical knowledge, providing clinical leadership.
- Be responsible for and main resource for Patient link line (by phone and personally).
- Accept accountability and responsibility for professional conduct.
- Work clinically support the pre operative assessment service
Person specification
Essential
Essential criteria
- RN Level 1 with relevant diploma or degree
- Teaching qualification 998 or equivalent
- Experience of leading a team
- Evidence of substantial CPD in management and other clinically related subjects
Desirable criteria
- Previous outpatient experience
- An awareness of general management ie finance, HR and business development
Clinical Experience
Essential criteria
- Registered Nurse
- Degree nursing qualification
- Experience in Head & Neck Nursing
- Proven Leadership experience
Desirable criteria
- Leadership experience / qualification
- Oncology Nursing Experience
- Pre operative assessment experience
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Bernadette Mitchell
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 01865231201
- Additional information
Informal visits are encouraged and can be conducted via MST
To book an informal visit contact:
Bernadette Mitchell 01865 231201 (Matron)
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