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Job summary

Main area
Dermatology
Grade
Band 4
Contract
Permanent
Hours
Part time - 32 hours per week
Job ref
321-MRC-7244787-B4PT
Employer
Oxford University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Churchill Hosptial
Town
Oxford
Salary
£26,530 - £29,114 per annum/pro rata
Salary period
Yearly
Closing
30/06/2025 23:59
Interview date
08/07/2025

Employer heading

Oxford University Hospitals NHS Foundation Trust logo

Patient Pathway Administrator

Band 4

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

 

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. 

 

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


 

Job overview

We are #OneTeamOneOUH

Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!

Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.

Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.

Main duties of the job

Centralised Recruitment:

We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.

This week are currently recruiting for the following Band 4 roles across the organisation:

  • Patient Pathway Administrator - 32 hours per week, Permanent, Churchill Hospital. 

When applying please:

  • Include as much detail as possible in the application inc. qualifications, roles and responsibilities
  • Include a supporting statement and showcase your skills and experience
  • Specify if you have a strong desire to work in a certain department or role type
  • Let us know if you want full time or part time work

Shortlisting will be carried out on: W/C 30 June 2025

The interview date for successful candidates will be: 08 July 2025

Please note, this vacancy may close early if there are sufficient applications. 

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. 

 We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. 

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

Oxford University Hospitals promotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism. 

 

Detailed job description and main responsibilities

The purpose of this role is to provide high standard, efficient and comprehensive support to clinical teams within the Dermatology Service.

The post holder is responsible for coordinating patient pathways and ensuring that the patients under the dermatology service receive their treatment within clinically appropriate timescales which are also in line with national referral to treatment (RTT) targets.

The post holder is expected to work within the wider administrative team and alongside clinical staff to deliver a high standard of patient care and proactively contribute to the ongoing development and improvement of the service.

 

Person specification

Experience

Essential criteria
  • MS office and applications (including Word, Excel and Outlook)
  • Previous experience within the NHS/public sector
Desirable criteria
  • Competent user of the Electronic Patient Record System (EPR).

Qualifications

Essential criteria
  • GCSE or equivalent in English and Maths, grades A-C

Interpersonal / Communication Skills

Essential criteria
  • Makes a positive contribution to effective multi-disciplinary team working
  • Excellent customer care and communication
  • Ability to adapt communication style as required

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleArmed Forces Covenant (Silver Award)Embracing Equality Diversity InclusionDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Prince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthArmed Forces Covenant

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Application numbers

Please note that this job advertisement will close automatically once the application limit is reached, regardless of whether this occurs before the advertised closing date.

Documents to download

Apply online now

Further details / informal visits contact

Name
Edward Craggs
Job title
Admin Manager
Email address
[email protected]
Telephone number
01865225203
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