Job summary
- Main area
- Healthcare Support Worker
- Grade
- band 2 link grade to band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 321-NOTSS-7086901-B2/3
- Employer
- Oxford University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- ENT/Plastics Outpatients Department
- Town
- Oxford
- Salary
- £24,169 - £25,674 Per annum, pro rata
- Salary period
- Yearly
- Closing
- 03/07/2025 23:59
- Interview date
- 28/07/2025
Employer heading
Healthcare support worker
band 2 link grade to band 3
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
Job overview
A rewarding job and NO UNSOCIAL HOURS as a Nursing Assistant in ENT/Plastics Outpatients Department. Our department provides care and treatment to patients with Ear, Nose
and Throat and Plastics Surgery conditions making it a very interesting, diverse and rewarding area to work in.
As a nursing assistant in the ENT/Plastics Outpatient Department, you will have a great opportunity to develop your knowledge and skills. We are a dynamic team, and you will have the opportunity to develop in your role to assist the Doctors and Nurses running clinics from Monday to Friday. Patients come to us for different reasons, we see them for
their first consultation where they get their diagnosis and plan for treatment, pre-operatively to ensure that they are fit enough for surgery and after their operation for complex wound dressing changes following surgery.
We are looking for a confident, outgoing and kind individual to join our team who has the energy and commitment to provide great quality care and who interacts well with patients and colleagues, helping the service to run smoothly and our patients to have a positive experience of their time with us.
The department nursing assistants once properly trained, support our clinicians at our ENT peripheral clinics in Wantage, Brackley and Chipping Norton.
In return we will offer you training and development in skills such as taking bloods, doing ECGs, and patient observations such as blood pressure.
Main duties of the job
Ensure patients are supported compassionately during their time in the outpatient department and the wider hospital environment.
Assist registered nurses in effective running of outpatient clinics, including managing patient flow through the clinics.
Assist wider multi- disciplinary team in supporting patients, including speech and language therapists and dietitians.
Assist in clinics by chaperoning or supporting medical staff undertaking minor procedures.
Once trained complete patient obeservations including Temperature, Pulse, Respiration Rate, Blood Pressure, Weight.Undertake additional training to be able to undertake phlebotomy and ECG procedures.
Undertake training in tracheostomy awareness to increase awareness of tracheostomy patients and patients with altered airways.
Support the running of the pre- operative assessment clinics.
Undertake ‘in house’ OUH decontamination training for the care of endoscopes used within the department.
Support patient dignity and comfort, e.g by escorting them to the toilet or by meeting their nutritional needs.Take an active role in ordering stock items for the department.
Ensure Infection Prevention Control methods are adhered to.
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Detailed job description and main responsibilities
Ensure patients are supported compassionately during their time in the outpatient department and the wider hospital environment.
Assist registered nurses in effective running of outpatient clinics, including managing patient flow through the clinics.
Assist wider multi- disciplinary team in supporting patients, including speech and language therapists and dietitians.
Assist in clinics by chaperoning or supporting medical staff undertaking minor procedures.
Once trained complete patient obeservations including Temperature, Pulse, Respiration Rate, Blood Pressure, Weight. Undertake additional training to be able to undertake phlebotomy and ECG procedures.
Undertake training in tracheostomy awareness to increase awareness of tracheostomy patients and patients with altered airways.
Support the running of the pre- operative assessment clinics.
Undertake ‘in house’ OUH decontamination training for the care of endoscopes used within the department.
Support patient dignity and comfort, e.g by escorting them to the toilet or by meeting their nutritional needs.Take an active role in ordering stock items for the department.
Ensure Infection Prevention Control methods are adhered to.
Person specification
Education / Training
Essential criteria
- Good command of the English language and numerate
Special skills / aptitudes
Essential criteria
- Experience of working with general public
- Evidence of working in a busy environment
- Good interpersonal skills
- An ability to deliver a high standard of care
- Keen to develop professionally and personally
- Able to work with supervision
Desirable criteria
- Previous experience in Health care
- Experience of the NHS
- Understanding of confidentiality
- Understanding of nursing roles
Personal qualities
Essential criteria
- Evidence of Commitment to the Oxford University Hospitals Vision and Values
- Able to communicate effectively at all levels
- Team player
- Effective organisational and time management skills
- Able to motivate oneself and others
- An ability to cope effectively under pressure and manage complex and challenging situations.
- Ability to act on own initiative when required
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Tania Perestrelo
- Job title
- Sister
- Email address
- [email protected]
- Telephone number
- 01865231182
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