Job summary
- Main area
- IM&T Services
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 321-CENT-7254002-B4-HID
- Employer
- Oxford University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- John Radcliffe
- Town
- Oxford
- Salary
- £26,530 - £29,114 per annum pro rata
- Salary period
- Yearly
- Closing
- 01/07/2025 23:59
- Interview date
- 11/07/2025
Employer heading

Registration Authority Agent
Band 4
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
Job overview
We are #OneTeamOneOUH
Are you passionate about making a difference in the NHS? Do you excel in administrative tasks and thrive in dynamic environments? If so, we have exciting opportunities for you!
Within our Trust, we are committed to providing exceptional healthcare services to our community. As a cornerstone of the UK's healthcare system, we strive for excellence in every aspect of our operations. Join us in our mission to support and enhance our healthcare services.
Our administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As an Administrator within the Trust, you will play a crucial role in ensuring the smooth and efficient operation of our Corporate operations across the hospital.
Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.
Main duties of the job
Centralised Recruitment:
We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.
This week are currently recruiting for the following Bands 4 and 5 role across the organisation:
- Registration Authority Agent -37.5 hours per week, John Radcliffe Hospital
When applying please:
- Include as much detail as possible in the application inc. qualifications, roles and responsibilities
- Include a supporting statement and showcase your skills and experience
Please note, this vacancy may close early if there are sufficient applications.
If you are ready to take on this rewarding role and be part of a dedicated team, we would love to hear from you.
Join us at the NHS, where your administrative skills can make a real impact on healthcare delivery. Apply today and help us shape the future of healthcare!
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
Detailed job description and main responsibilities
The successful applicant will be responsible for ensuring new and existing staff are correctly registered onto the Care Identity Management (CIM) and are issued with a NHS CIM Smartcard in a timely manner.
They will also be responsible for providing support and advice to managers on the Registration Authority (RA) process, ensuring robust identity checks are carried out for employees requiring access to NHS Care Identity Management (NHS CIM) applications and others.
Duties:
- To register staff and print and issue smartcards in accordance with Trust policies and procedures
- To be familiar with and adhere to ‘Registration Authorities Operational Process and Guidance’ and ‘Registration Authorities: Governance Arrangements for NHS Organisations’.
- To ensure identity for all users is checked to the required standard.
- To ensure all personal details are kept up to date in all systems relating to Registration Authority.
- To allocate the appropriate access to each user.
- To work with the HR team to ensure Smartcards are updated when staff roles change or when Smartcard access is to be removed.
- To work within the remit of the Data Protection Act in maintaining the confidentiality, integrity and availability of personal identifiable information
- To manage all other accounts required for End Users within the Trust
- To manage starters and leavers process
Person specification
Education Background
Essential criteria
- Educated to “A” Level standard or equivalent
Desirable criteria
- A computer- science qualification
Personal Attributes
Essential criteria
- Willingness and ability to work flexible hours to facilitate registrations when necessary
Desirable criteria
- Willingness and ability to travel throughout the geographical area
Knowledge & Experience
Essential criteria
- Demonstrable experience of working with a variety of users at all levels within an organisation
- Demonstrable experience of engaging with a variety of professionals across multiple organisation and varying environments
- Demonstrable experience of Microsoft Office skills (including Microsoft project)
- Knowledge of and experience in Support/IT role
- Knowledge of NHS Trusts and their structures and management
- Knowledge of Data Protection Act requirements
Skills & Abilities
Essential criteria
- Proven organisational, planning and communication skills
- Perform accurate and auditable data entry
- Ability to problem solve at point of contact with End- Users
- Knowledge of ESR / RA systems
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Helen Juggins
- Job title
- Registration Authority Operational Manager
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
Corporate, Estates, ROE & SUWON
OUH Recruitment Team
- Telephone
- 01865 743462
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