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Crynodeb o'r swydd

Prif leoliad
Ophthalmology
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (May require Saturday working on occasion)
Cyfeirnod y swydd
321-NOTS-7914002-B3
Cyflogwr
Oxford University Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
John Radcliffe Hospital
Tref
Oxford
Cyflog
£24,937 - £26,598 per annum / pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
20/04/2026 23:59

Teitl cyflogwr

Oxford University Hospitals NHS Foundation Trust logo

Assistant Patient Pathway Administrator

NHS AfC: Band 3

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

 

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. 

 

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


 

Trosolwg o'r swydd

We have an exciting opportunity to join our administrative team within the Ophthalmology Directorate.  You will need to be a good team player, highly organised and possess good interpersonal and communication skills. 

 Responsibilities include making appointments, dealing with queries from patients and liaising with the wider administrative team as well as clinicians. Whilst some NHS experience is an advantage, full training will be given. 

Prif ddyletswyddau'r swydd

Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.

The post holder is required to assist in the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through supporting the Patient Pathway Administrators in the delivery of a comprehensive administrative service to a specialty team.  This will involve appointment scheduling, in accordance with the Elective Access Policy, communicating appointment related information to patients and carers and supporting with wider admin processes as appropriate.

Gweithio i'n sefydliad

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. 

 We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. 

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

Oxford University Hospitals promotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism. 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

We are seeking to appoint a full time assistant patient pathway administrator to join our friendly team within Ophthalmology. The post will be based at the John Radcliffe Hospital in the West Wing.

This post is crucial to the on-going development of the Ophthalmology service and would suit a candidate who has excellent organisational and communication skills. You will be expected to liaise with staff and colleagues at all levels. You will have proven administration skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment. The successful candidate will also manage each patient’s pathway in a timely and efficient manner.

Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.

This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.

Manyleb y person

Education/Qualifications

Meini prawf hanfodol
  • Good general level of education (e.g. 5 GCSEs/BTEC grade C or above or equivalent) including Maths & English
Meini prawf dymunol
  • IT Qualifications/EPR Trained

Experience

Meini prawf hanfodol
  • Working knowledge of MS Office
  • Relevant administrative experience
Meini prawf dymunol
  • Previous experience within the NHS/public sector

Skills

Meini prawf hanfodol
  • Excellent communication skills
  • Ability to prioritise effectively

Bathodynnau ardystio / achredu cyflogwyr

Fair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleArmed Forces Covenant (Silver Award)Embracing Equality Diversity InclusionDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Prince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

Please note that this job advertisement will close automatically once the application limit is reached, regardless of whether this occurs before the advertised closing date.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Ella Barnett
Teitl y swydd
Service Manager
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg