Job summary
- Main area
- Optometrist
- Grade
- AfC band 7
- Contract
- 12 months (fixed term - maternity cover)
- Hours
- Part time - 0.2 sessions per week
- Job ref
- 321-NOTSS-7338455-B7
- Employer
- Oxford University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Oxford Eye Hospital
- Town
- Oxford
- Salary
- £47,810 - £54,710 PA pro rota
- Salary period
- Yearly
- Closing
- 18/09/2025 23:59
Employer heading

Specialist Optometrist dedicated to Telephone Triage
AfC band 7
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
Job overview
This is fixed term post and the successful candidate would need to be familiar with the following IT systems that are used to provide the service: Medisoft/MediSIGHT, Netcall Liberty Converse, Cerner Millenium EPR, Microsoft Teams and 365. A familiarity of Oxfordshire MECS service is also required.
Main duties of the job
-
To work closely within the eye casualty team to deliver a comprehensive telephone triage service to highest standards of quality and care and making autonomous decisions using clinical and diagnostic ophthalmic knowledge and experience.
-
To work within your level of competency and within eye hospital guidelines seeking advice from and senior colleagues, as required, for safe practice.
-
To utilise a range of IT systems to access phone line, multiple electronic patient records systems and record relevant findings and triage outcome management plans.
-
Liaise with community optometry colleagues, GPs, ophthalmologist and other professional groups, as needed, on case by case basis.
-
To work efficiently to maximise the number of calls actioned each session.
-
To undertake administrative duties as agreed by Line Manager relevant to Telephone triage role.
-
To participate in and contribute as required to teaching and training relating to role.
-
Undertake clinical audit as required.
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Detailed job description and main responsibilities
-
To work closely within the eye casualty team to deliver a comprehensive telephone triage service to highest standards of quality and care and making autonomous decisions using clinical and diagnostic ophthalmic knowledge and experience.
-
To work within your level of competency and within eye hospital guidelines seeking advice from and senior colleagues, as required, for safe practice.
-
To utilise a range of IT systems to access phone line, multiple electronic patient records systems and record relevant findings and triage outcome management plans.
-
Liaise with community optometry colleagues, GPs, ophthalmologist and other professional groups, as needed, on case by case basis.
-
To work efficiently to maximise the number of calls actioned each session.
-
To undertake administrative duties as agreed by Line Manager relevant to Telephone triage role.
-
To participate in and contribute as required to teaching and training relating to role.
-
Undertake clinical audit as required.
Person specification
form and interview
Essential criteria
- ability to manage EED patients via telephone consultation
- Evidence of working autonomously in this role
Desirable criteria
- post graduate qualifications in related field
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Tamsin Greenway
- Job title
- Principal Optometrist -
- Email address
- [email protected]
- Telephone number
- 01865234567
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