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Crynodeb o'r swydd

Prif leoliad
OPD/POAC
Gradd
NHS AfC: Band 3
Contract
Parhaol: Monday - Friday 08:00am - 04:00pm
Oriau
Rhan-amser - 30 awr yr wythnos (N/a)
Cyfeirnod y swydd
321-4396950NOTTS
Cyflogwr
Oxford University Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Nuffield Orthopaedic Centre
Tref
Oxford
Cyflog
£21,730 - £23,177 per annum pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
08/12/2022 23:59

Teitl cyflogwr

Oxford University Hospitals NHS Foundation Trust logo

Receptionist/Administrator

NHS AfC: Band 3

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

 

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

 

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


 

Trosolwg o'r swydd

We are looking for an enthusiastic, hard-working Receptionist/Administrator to work within the existing Reception team who provide efficient and effective reception services in the Pain Management Centre  Outpatient Department at the Churchill Hospital.

Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.

The position is for 30.00 hours per week, working across 5 days Monday-Friday.

The post holder has responsibility for the provision of a professional, comprehensive and efficient reception and booking service for patients and members of the department. 

You should have previous clerical/administrational experience, a good standard of education and IT skills. Excellent prioritisation and organisation skills are essential.

If you enjoy working as part of a friendly, busy team, we look forward to meeting you.

Prif ddyletswyddau'r swydd

Outpatients reception for Pain Management Centre, Churchill.

All aspects of reception duties including :

Answering and dealing with  telephone queries, both internal and external, patients , GP'S.

Booking, rescheduling and preparation of patients appointments and clinic notes.

Filing, ad hoc request from clinicians/ patients.

Ensuring a smooth running and welcoming reception ,adhering to local and Trust policies and procedure.

Above list not exhaustive.

Gweithio i'n sefydliad

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here  www.ouh.nhs.uk

 

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Responsible for outpatients reception, dealing with telephone, in person enquires.

Boking and rescheduling outpatients appointments, preparing patient notes, awareness of the Thrust 18 week pathway policy.

Providing a calming, efficient service to all internal and external contacts.

Working with in and part of a team, ability to communicate efficiently at all levels.

Flexibility with work duties and hours if required.

Manyleb y person

N/A

Meini prawf hanfodol
  • N/A
  • N/A
Meini prawf dymunol
  • N/A

Bathodynnau ardystio / achredu cyflogwyr

Armed Forces CovenantFair Train work experience quality standard - gold standardApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerArmed Forces Covenant (Silver Award)Embracing Equality Diversity Inclusion

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Alison Evans
Teitl y swydd
Service Manager
Cyfeiriad ebost
Alison.Evans@ouh.nhs.uk
Rhif ffôn
01865227900
Gwybodaeth i gefnogi eich cais

Paula Hood OSM @ paula.hood@ouh.nhs.uk

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg