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Detailed job description and main responsibilities

MAIN DUTIES AND RESPONSIBILITIES: 

• To undertake driving duties of relevant type of Ambulance vehicle to the required standard subject to appropriate training, driving vehicles carefully with every consideration being given to the passenger, any equipment, the vehicle itself , other road users and comply with the Highway Code and Trust Policy guidelines and current Legislation . 
• The Ambulance Care Assistant will be expected to plan their journeys, taking into account patient appointment timings along with the routes that they should take to ensure an efficient and effective service. 
• The Ambulance Care Assistant is required to undertake daily vehicle checks to ensure that the ambulance vehicle is roadworthy these checks shall include for example. Oil, Water, Fuel, Tyre Pressure and Tyre Tread condition, Lights, Warning Devices etc. any defect to be reported using “vehicle defect book” and record on any computerised system as required in accordance with Polices and Procedures. 
• To carry out vehicle equipment checks and restock as required at the start of duty in accordance with Trust Policy and Procedures, ensuring that the ambulance vehicle is properly kitted, cleaned (paying particular attention to infection control) and stocked, faults and omissions reported and all appropriate recording procedures completed. 
• To operate any communication system supplied/fitted/ operated by the Trust in accordance with its Policies and Procedures. 
• To administer “ambulance nursing” to an appropriate skill level in accordance with training received. This will not include the administration of Oxygen or related therapies outside of the skill set for this role. 
• To use the “Moving Patient” equipment provided: this will include the use of all types of carrying equipment such as chairs, stretcher, lifting aids etc. This will require the post holder to risk assess the best way to undertake the moving of patients taking into consideration their needs, both medical and cultural and to follow Health and Safety and other appropriate protocols and procedures. 
• To manoeuvre patients into ambulance vehicles using either the patient’s wheelchair or ambulance vehicle equipment and safely secure the patient and their equipment within the vehicle for the duration of the journey to and from treatment centres. 
• To transport patients using such assistance as may be required to and from treatment centres as required/specified according to pre-determined schedules working to such contractual standards that may be in place. This will include “End of Life” patients. 
• To promote and maintain good internal and external communications links with patients, colleagues and associated services and health service colleagues to provide and support a positive patient experience. 
• To report any untoward incident immediately in accordance with Trust Policy. 
• To report any incidences of risk, neglect, abuse or endangerment to vulnerable children or adults in accordance with Trust Safeguarding policy/procedure. 
• To ensure that all clinical waste is disposed of according to Trust policy and current legislation. 
• To undertake all statutory and mandatory training commensurate with the role of an Ambulance Care Assistant. 
• To use all Trust equipment, facilities and premises in a careful, proper and mindful manner paying due regard to safety and security at all times. 
• To be responsible for the security of patient’s property and patient’s valuables during the transportation and hand-over at their destination. 
• To maintain competency to operate all equipment and information systems used during the course of duties, ensuring the efficient and effective operation of equipment, and the safe use of equipment at all times, reporting faults in the appropriate manner. 
• To wear Personal Protective Equipment (PPE) both uniform and additional kit supplied by the Trust as required to support Infection Prevention and Control during normal duties in their role. The equipment should be kept clean and tidy and worn to the required standard in accordance with the Trust’s Policies and Procedures. 
• To participate in the Trust’s response to major incidents and pandemics and any such duties as directed. 
• To accurately complete and administer information and documentation as necessary and in accordance with current General Data Protection Regulations (GDPR) requirements. 
• To comply with all the Trust’s Polices and Procedures, including participation in the Trust appraisal scheme.

Person Specification 

 Qualifications and Training 

Essential criteria 

• Full manual UK Driving Licence with no more than 3 points for speeding (any offence relating to drink/drugs on the licence will be rejected) 

Knowledge and Experience 

Essential criteria 

• Previous experience of working in a customer care role 
• Previous experience of using online systems and email 

Desirable criteria 

• Previous experience of working with patients or clients in a care setting 
• Previous shift working experience 
• Previous NHS experience

Please note: if you are successful for this role and pass both interview and PELDA stages, you must be able to commit to a 3 week foundation course which runs consecutively at the start of your role.