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Job summary

Main area
Administration - Child and Adolescent Mental Health Services
Grade
Band 4
Contract
Fixed term: 12 months (Part time)
Hours
Part time - 22.5 hours per week
Job ref
267-OC7435337
Employer
Oxford Health NHS Foundation Trust
Employer type
NHS
Site
Swindon Community CAMHS
Town
Swindon
Salary
£27,485 - £30,162 Per annum | pro-rata
Salary period
Yearly
Closing
04/11/2025 23:59

Employer heading

Oxford Health NHS Foundation Trust logo

Team Administrator - CAMHS - Swindon

Band 4

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).

We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.

We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.

We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.

Good luck and we hope to hear from you.


 

Job overview

Are you motivated to support the mental health and wellbeing of children and young people?

Swindon Child and Adolescent Mental Health Services (CAMHS) are looking for a part-time Administrator to join our friendly and supportive team.

If you have strong administrative experience, excellent communication skills across different formats, and the ability to interact sensitively with young people and their families during difficult times, you may be the person we’re looking for. Emotional resilience and a calm, organised approach are essential.

As a CAMHS Team Administrator, you’ll play a key role in supporting the Hospital Liaison team. Your work will include managing referrals, updating patient records, monitoring service processes, liaising with external services, and acting as the main administrative contact for this team.

You’ll be based in our large, shared office and work alongside a welcoming administration team who support a multidisciplinary group of professionals, including psychiatrists, psychologists, and mental health practitioners. You’ll also assist with wider team duties, such as booking appointments and greeting families at reception.

This is an opportunity to contribute meaningfully to the care of young people by ensuring the smooth and efficient running of two key services.

Main duties of the job

  • Contact young people or their parents/carers to book appointments and ensure outcome measures are completed in advance where possible.
  • Process new referrals and accurately input patient details and treatment information into spreadsheets and electronic healthcare systems.
  • Manage telephone calls, taking clear and accurate messages for clinicians and ensuring timely communication.
  • Support clinicians as needed, and assist with pulling data from reporting systems as required.

Please refer to the job description attached for a comprehensive list of duties.

Working for our organisation

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible 

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Access to tailored individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (please note waiting lists may apply)
  • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person specification

Knowledge

Essential criteria
  • Good all-round IT knowledge.

Qualifications

Essential criteria
  • Higher Education qualification (i.e. A-Level/NVQ 3 standard) or extensive equivalent/previous experience in an Administration role.
  • GCSE English and Maths.

Skills

Essential criteria
  • Excellent organisation skills.
  • Proficient with MS-Office suite, in particular Excel, Word and Outlook.
  • Competent user of MS-Teams.
  • Able to work effectively under pressure/cope with distractions.

Experience

Essential criteria
  • Relevant experience of working in an office environment as an administrator.
  • Experience of managing diary systems and tracking information.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStep into healthNHS 75th BirthdayDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tori Mitchell
Job title
Clinical Team Manager
Email address
[email protected]
Telephone number
01865 903422
Additional information

At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own. 

Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application. 

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