Job summary
- Main area
- Adminstrative
- Grade
- NHS AfC: Band 3
- Contract
- 12 months (Fixed term for 12 months from start date. Role will be reviewed at 9 months with the possibility of becoming permanent at that stage.)
- Hours
- Part time - 30 hours per week (Must be able to work Thursday and Friday. Hours must be worked over 4 or 5 days per week.)
- Job ref
- 267-CH7198544
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Windrush House, Witney Business and Innovation Centre
- Town
- Witney
- Salary
- £24,625 - £25,674 Per Annum | Pro-Rata
- Salary period
- Yearly
- Closing
- 09/07/2025 23:59
- Interview date
- 21/07/2025
Employer heading
Administrator- Falls Prevention Service
NHS AfC: Band 3
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Are you seeking a career in Administration? Or would you like a change of scene in your day to day work?
We're seeking an Admin Assistant to join the Falls Preventions Team based in Witney.
You will provide essential admin support to the Falls Team and across the Integrated Intensive Community Care Pathway. You will work both independently and as part of a team to ensure the smooth operation of our services. We welcome enquiries for this post where we can discuss expectations before you apply.
For more information about the Falls service and what we do, head here.
Main duties of the job
- Assist the Falls team in delivering community care by accurately collating, recording, and inputting patient information into electronic patient record systems including processing new referrals.
- Schedule clinics and home visits for clinicians, with an understanding of Oxfordshire's geography and travel times.
- Order, check, maintain, and distribute equipment and supplies as needed.
- Support the financial aspects of the service by processing invoices for payment.
- Monitor and respond to team emails and telephone queries from the public and healthcare professionals.
- Utilise Microsoft software such as Excel, Word, and Teams for data and activity monitoring, as well as standard administrative tasks like printing, photocopying, and minute-taking for meetings.
- Proficiency in healthcare records systems such as EMIS is advantageous.
The ability to travel independently between sites within the Trust is essential for this role.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
- This position is 30 hours per week, which can be spread across 4 or 5 days, with mandatory working days on Thursdays and Fridays.
- You will work alongside another dedicated falls administrator to manage the workload demand.
- The service operates between 8 am and 5 pm with a potential to occasionally support other services at weekends when required.
- The role can be based at any Oxford Health Community location in Oxfordshire, with the opportunity to work up to 50% of your hours from home once you are skilled and competent in the role.
- Initial office-based work in Witney for the first 3 months is essential as part of induction, with ongoing weekly attendance at Windrush House in Witney on Thursdays.
Additional Information:
We will support the right candidate with additional training and the Level 3 Business Administrator apprenticeship.
Person specification
Qualifications
Essential criteria
- GCSE Maths and English at C grade or above (or equivalent qualification)
Desirable criteria
- Higher level education e.g. A level or NVQ level 3 or above
Contractual
Essential criteria
- Demonstrates the ability to travel independently between various sites in Oxfordshire where public transport may not be available
- Can physically able to carry a laptop and move equipment independently in the office on a weekly basis
Knowledge
Essential criteria
- Microsoft Office - Word, Excel, PowerPoint, Outlook, Teams
Desirable criteria
- Minute taking experience
- Willingness to successfully complete Level 3 Business Administrator apprenticeship within 2 years (or already holds equivalent qualification)
Training and Aptitude
Essential criteria
- Demonstrates general office administration skills and processes
- Demonstrates ability to manage and prioritise own workload
- Demonstrates good organisations skills
- Demonstrates ability to produce accurate and good quality reports/ correspondence
Desirable criteria
- Has used EMIS electronic health records systems or similar health records
Experience
Essential criteria
- Experience of working in a team
- Experience of communicating sensitively with the public
Desirable criteria
- Previous experience working in the NHS
- Previous experience in an administrator role or holds an administrator qualification at equivalent to NVQ 2 in
Personal qualities
Essential criteria
- Demonstrates excellent communication skills- both written and verbal
- Demonstrates problem solving skills
- Demonstrates ability to work under pressure and with interruptions
- Demonstrates attention to detail
- Demonstrates ability and awareness of GDPR, discretion and confidentiality
- Demonstrates kindness, compassion and empathy towards others
Desirable criteria
- Demonstrates experience of working in a changing environment
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lorraine Hirst
- Job title
- Matron/ Clinical Lead
- Email address
- [email protected]
- Telephone number
- 07795306439
- Additional information
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
Available Monday-Thursday.
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