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Job summary

Main area
Support Worker
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
267-OA7758040-3B
Employer
Oxford Health NHS Foundation Trust
Employer type
NHS
Site
The Nuffield Centre
Town
Witney
Salary
£25,760 - £27,476 Per Annum
Salary period
Yearly
Closing
14/04/2026 23:59

Employer heading

Oxford Health NHS Foundation Trust logo

Mental Health Social Work Support Worker - North and West

Band 3

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).

We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.

We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.

We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.

Good luck and we hope to hear from you.


 

Job overview

Are you looking a career in mental health?

Do you have a passion for helping people?

 We are looking for a full time Mental Health Support Worker to work in partnership with people who use mental health services. You will work alongside the Mental Health Support Worker and the wider Adult Mental Health Team to provide targeted support to people who live with severe mental health conditions.

Whether it is supporting someone to regain their skills after a hospital admission or developing a social support group, you will use your empathy, interpersonal and relationship building skills to help people with mental health conditions live successful lives in the community.

You will be non-judgemental and have a desire to promote independent living wherever possible. Sometimes people might experience a mental health crisis and you may be called upon to work as part of a multi-disciplinary team to help the person get through. Sometimes the work is stressful, and you may be working with situations that have high levels of complexity, risk, or vulnerability. You will be well supported by your colleagues and you will have monthly supervision. You will be a very important part of the mental health social work group and you will be invited to attend the monthly social work forum where our energetic collective meet to share ideas and talk about the messy stuff.

Main duties of the job

  • To provide support and give time to an allocated group of service users in order to promote their recovery and maintain them in a community environment helping them to build their own support network
  • To provide regular and practical support to service users in developing and managing independence and maintaining dignity and self-respect. 
  • To support people to identify their needs and to assist the mental health social worker to assess, plan, implement and evaluate individual care and support plans. 
  • To have the individual service user’s needs front and centre at all times and use agreed values and skills to underpin your day to day work. 

 Please note, the responsibilities of the role may change as this role is subject to job evaluation.

Working for our organisation

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible 

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Access to tailored individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (please note waiting lists may apply)
  • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person specification

Knowledge

Essential criteria
  • An understanding of mental health and how that can lead to stigma and discrimination
Desirable criteria
  • Experience of working with vulnerable people

Skills

Essential criteria
  • Ability to form relationships and to work independently with support and as part of a team
  • Ability to communicate with others and write clear documentation that evidences the work that you have done
  • Examples of supporting service users to identify their needs and to assist the mental health social worker to assess, plan, implement and evaluate individual care and support plans
  • To understand the importance of advocacy

Experience

Essential criteria
  • Experience or understanding mental health conditions
  • Understanding the importance of confidentiality

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStep into healthNHS 75th BirthdayDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Shabnam Akhter
Job title
Social work manager
Email address
[email protected]
Telephone number
07884 996920
Additional information

At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.

Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.

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