Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Integrated Autism Service
Grade
Band 2
Contract
0 months (Bank- Adhoc when required to include weekends)
Hours
  • Flexible working
  • Other
0 hours per week (Bank- Adhoc when required to include weekends)
Job ref
070-BASA-0426
Employer
Powys Teaching Health Board
Employer type
NHS
Site
Across Powys
Town
Bronllys
Salary
£26,300 per annum pro rata
Salary period
Yearly
Closing
01/05/2026 08:00

Employer heading

Powys Teaching Health Board logo

Bank Administrative Assistant

Band 2

Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

Job overview

Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office’s criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.

JOB SUMMARY / PURPOSE:

 Provide a confidential clerical, typing (including audio if appropriate) and administrative service to the designated team as appropriate for the smooth and efficient running of the service, supporting the Teams under the supervision of senior Admin Staff.

Main duties of the job

The Administration Assistant will provide a comprehensive front 
desk/administrative support service to the department.

This will include;

Deal with and direct calls as necessary in a professional, courteous manner acting as an ambassador for the organisation in all aspects of communication. 

Acting as a first point of contact for the department.

Answering telephone calls, taking messages accurately.

Dealing with routine and specialist enquiries in a pleasant and helpful 
manner, communicating relevant information to the relevant 
departments/person, referring to others as appropriate.

Photocopying and word processing documents, letters, emails, minutes and reports when required.

Monitor, ordering and maintain adequate stock levels regularly.

Updating of electronic and paper-based systems, collating of information, mail distribution and logging etc. 

 

Working for our organisation

Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation. 

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.

To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.

 

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

We would particularly welcome applications from Welsh speakers; but even if you don’t speak any Welsh, or want to develop your skills, don’t worry: the health board will support you with training.

Person specification

Qualifications and Knowledge

Essential criteria
  • Educated to GCSE level or Literacy/Numeracy at L1 or equivalent
  • RSA/OCR II qualification or equivalent demonstrable skills
Desirable criteria
  • NVQ Business Administration Level 2
  • Knowledge of Data Protection Act

Experience

Essential criteria
  • Experience of producing correspondence
  • Experience of customer service / first point of contact support
  • Proven proficiency in the use of IT software (including MS Office)
  • Knowledge of office practices and able to establish new processes
Desirable criteria
  • Previous experience in an office environment
  • Previous experience of establishing new processes

Aptitude and Abilities

Essential criteria
  • Ability to work as part of a team or as an individual
  • A positive attitude and able to act on feedback
  • Ability to communicate clearly and effectively
  • Ability to be polite when dealing with difficult, impatient or upset people
Desirable criteria
  • Some ability to speak, read and/or write Welsh, or an eagerness to learn.

Values

Essential criteria
  • Can demonstrate PTHB Values (Working Together, Trust, Kindness and Caring, Respect, Fairness and Equality, Integrity)

Other

Essential criteria
  • Ability to travel between PTHB sites
  • Able to work flexible including weekends

Employer certification / accreditation badges

Employers for CarersApprenticeships logoStop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.Disability confident committedStep into healthArmed Forces CovenantPride In VeteransCore principles

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Lisa Jarman
Job title
Workforce & OD Office Manager
Email address
[email protected]
Telephone number
01874712580
Apply online nowAlert me to similar vacancies