Job summary
- Main area
- Therapies
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Job share
- Job ref
- 070-AC045-0425
- Employer
- Powys Teaching Health Board
- Employer type
- NHS
- Site
- Newtown Hospital
- Town
- Newtown
- Salary
- £24,433 - £26,060 per annum
- Salary period
- Yearly
- Closing
- 13/05/2025 23:59
Employer heading
Therapies Hub Co-ordinator
Band 3
Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Job overview
We are looking for two enthusiastic individuals to join our team to undertake the role of the Therapies Hub Co-ordinator, based within the Therapies Hub at Newtown Hospital.
These are full time roles however we will consider job-share for the right candidates.
The post holder will require excellent communication skills, liaising with patients and clinicians over multiple channels i.e. telephone, email.
The post holder will work positively and flexibly to support the needs of the service, be motivated, ready for the next challenge and enjoy working as part of a very busy team.
Main duties of the job
The post holder will provide administrative support within the Therapies Hub, managing waiting lists, booking and sending out appointments for clinics, marking patients as attending / non-attending, chasing results and undertake audio typing for specialist clinics. The post holder will also provide a range of clerical duties as directed, provide support and cross cover within the department. Knowledge of WPAS is desirable and previous audio/touch typing experience is essential.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and/or Knowledge
Essential criteria
- Educated to at least GCSE level, NVQ3 or equivalent
- RSA 3 or equivalent
- Audio typing
Experience
Essential criteria
- Computer literate demonstrated by a working knowledge of computer skills, and Microsoft Office, with the ability to master new applications
- Experienced in touch typing
- Experience in audio typing
Aptitudes and Abilities
Essential criteria
- Articulate with well-developed interpersonal skills
- Able to maintain confidentiality
- Ability to work both autonomously and as part of a team
- Excellent IT skills
- Ability to understand complex situations and information
- Knowledge of range of secretarial procedures
- Knowledge of software programmes
- Ability to work to deadlines within minimal supervision
- Effective interpersonal and communication skills
- Ability to prioritise and time manage own workload
Desirable criteria
- Ability to speak Welsh
Values
Essential criteria
- Demonstrate PTHB Values
Other
Essential criteria
- Continuing further development and a commitment to education / training
- Enthusiastic, motivated, and willing to be flexible
- Ability to work in a team
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Julie Evans
- Job title
- Therapies Hub Manager
- Email address
- [email protected]
- Telephone number
- 01686 617266
List jobs with Powys Teaching Health Board in Administrative Services or all sectors