Job summary
- Main area
- Healthcare Assistant
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 825-8348804-OPS
- Employer
- Shropshire Community Health NHS Trust
- Employer type
- NHS
- Site
- South East IDT
- Town
- Bridgnorth
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 06/11/2026 23:59
Employer heading
Healthcare Assistant
NHS AfC: Band 3
We recognise that applicants may use Artificial Intelligence (AI) tools to help build their application. However, all information provided must be an accurate reflection of your skills, knowledge, qualifications and experience. Candidates should be prepared to discuss and evidence the content of their application during the recruitment process.
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Job overview
The South East District Nursing Teams have a vacancy for a Community Healthcare Assistant (HCA).
Under the supervision and support from the team you will be required to visit patients in their own homes providing clinical care.
We are seeking a highly motivated, enthusiastic individual with good communication skills and a passion for caring for patients in their own homes.
There is an expectation that the successful candidate will undertake our in-house development program for extended skills which will involve insulin administration, injections and wound care.
Main duties of the job
- Promotes a ‘can do’ attitude and determination to develop and sustain a dynamic and responsive administrative and operational service within a community setting which delivers best practice.
- Able to implement interventions, liaising with colleagues and partners to ensure an integrated approach to the needs of the service user.
- To organise and deliver skilled clinical support work without direct supervision.
- To manage clinical risk within delegated patient caseload, referring to the supervising clinician for support and supervision.
Working for our organisation
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Detailed job description and main responsibilities
Please see the Job Description and Person Specification attached for further information on the role.
Person specification
Qualifications and Training
Essential criteria
- Good general level of education (to include Maths and English)
- Equivalent relevant experience to vocational qualification level 3
- Completion of the Care Certificate
Experience
Essential criteria
- Awareness of the role of the Healthcare Support Worker
Knowledge and Skills
Essential criteria
- Knowledge of the role of the health care assistant role in context, including phlebotomy and wound care, and other clinical skills relevant to role
- Awareness of accountability issues e.g. confidentiality
- Knowledge of situations and circumstances that can impact on patient safety and demonstrate understanding of how the healthcare support worker contributes to maintaining patient safety.
- Good interpersonal skills (written and oral)
- The ability to communicate effectively with patients and staff both written and orally and demonstrate a level of English language and grammar commensurate with writing in service user case notes.
- Experience of using IT in clinical practice
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sophie Pearce
- Job title
- Team Leader
- Email address
- [email protected]
- Telephone number
- 07889952855
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