Job summary
- Main area
- Management Services
- Grade
- NHS AfC: Band 5
- Contract
- 12 months (Fixed term contract for 12 months)
- Hours
- Part time - 30 hours per week
- Job ref
- 224-PA20250602798
- Employer
- The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
- Town
- Oswestry
- Salary
- £31,049 - £37,796 pa pro rata
- Salary period
- Yearly
- Closing
- 06/10/2025 23:59
Employer heading

Medical Appraisal Co-ordinator
NHS AfC: Band 5
Here at The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust, we are very proud of our reputation for providing outstanding care to our patients.
In the National Staff Survey, 74% of our staff would recommend the Trust as a place to work and 92% would recommend the hospital to a friend or relative for treatment.
Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect.
Job overview
An opportunity has arisen for an experienced administrator who will be responsible for the appraisal and medical re- validation process for all doctors employed by the Hospital.
Medical re-validation is the process by which doctors in the UK demonstrate to the General Medical Council that they meet the standards set to ensure patient safety and high quality care.
Applicants must hold a relevant degree and be able to use Microsoft Word, Excel and Outlook. In addition previous experience of implementing information systems and planning and organising is essential.
This vacancy is open ONLY to employees of The RJAH Orthopaedic Hospital NHS FT, Shrewsbury & Telford NHS Trust, Shropshire Community NHS Trust and Shropshire Telford and Wrekin ICB. Applications from candidates NOT currently working in these organisations will not be shortlisted.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
- Act as single point of contact for medical staff on their medical appraisal portfolios.
- Recording, monitoring and scheduling all medical re-validation and appraisal activities.
- Gathering supporting documentation required for re-validation.
- Manage the appraisal platform (premier IT) providing support to users as required.
- Produce regular and adhoc reports related to the appraisal and re-validation process.
- Managing the compliance database.
There is potential development in the role in certain areas, and opportunity to attend courses for specific workstreams.
Working for our organisation
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
In the National Staff Survey, 74% of our staff would recommend the Trust as a place to work and 92% would recommend the hospital to a friend or relative for treatment.
Joining RJAH is more than just a job – we want our people to have the best opportunities to thrive in their role.
We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities – including our recently-opened £6 million Headley Court Veterans’ Orthopaedic Centre (the first unit of its kind in the UK).
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.
The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.
We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Detailed job description and main responsibilities
Responsible for organising, accurately recording, monitoring and scheduling all medical revalidation and appraisal activities. This includes the collation and scrutiny of revalidation information for submission to the Lead for Medical Appraisals and RO, prior to each doctor's revalidation
Managing the compliance database for the reporting of appraisals for locally employed doctors.
To be a single point of contact for medical staff on the content of their appraisal portfolios in accordance with national and Trust guidance. Providing advice on medical appraisal and revalidation, and respond to any queries, which may be complex, seeking advice from the Lead for Medical Appraisals and RO where appropriate.
Gather and deliver all relevant supporting documentation (governance and training reports, 360 surveys and appraisal history) to the RO in a timely manner to enable revalidation recommendations to the GMC in order for the Trust’s doctors to maintain their license to practice.
Responsible for ensuring the RO and Trust’s Appraisal Lead are made aware of any actual or potential issues that would adversely affect the appraisal and revalidation process of any doctor.
Manage the roll out of the Trust’s new appraisal system (Premier IT) ensuring the Trust’s doctors have access to and the necessary support to confidently complete their appraisals on the system.
Provide support to newly appointed medical staff about how to use the Premier IT system to ensure their experience of revalidation is as smooth as possible.
Observe and maintain strict confidentiality, in terms of the management and maintenance of information and the performance or otherwise of individual medics.
Responsible for the operational management of the Trust’s appraisal system and related compliance databases; contributing to the achievement of Trust targets around the workforce agenda as it relates to medical appraisal.
As the main point of contact for the system provider the post holder needs to have developed an excellent working knowledge of the system to instil confidence for all stakeholders within the Trust.
Develop and maintain relationships with each doctor to ensure through encouragement and influence that they comply with the appraisal and evidentiary revalidation submission process.
Accurately maintain staff lists and databases to ensure all relevant Trust doctors complete their annual appraisal.
Support the RO in the collection of statistical data for medical appraisal and revalidation in quarterly & year end reports and submission to NHS England via the Annual organisational Audit.
Provide a professional, confidential and efficient service within the Revalidation Support Team providing technical and administrative support allowing the team to function, including but not limited to attending meetings as required and taking minutes/notes.
Responsible for the management of any delayed or missed appraisals in line with the Trust’s appraisal process.
Monitor upcoming revalidations ensuring doctors receive notification of actions required in a timely manner. Providing regular status reports to RO (CMO) and the Trust’s appraisal lead. Checking to ensure that the information held within the Trust’s performance monitoring system is accurately reported.
To maintain the record system which ensures that those doctors whose RO sits outside the Trust are meeting the Trust’s standards for recording their appraisal revalidation evidence. Advising the Trust’s RO of any perceived anomalies.
Main point of contact for CFEP, the Trusts 360 survey provider. The post holder will be responsible for ensuring Trust doctors complete a 360 survey, every 5 years in preparation for revalidation.
Update the Trust’s doctors ESR records when appraisals are completed, allowing for data inclusion into the IPR report. Responsible for the provision of compliance reports, as requested, to the RO, Managing Directors and HRBPs
Responsible for the generation of year end Appraiser feedback reports
Manage the Medical Appraisal Email In-box.
Support the continuous review and identify opportunities to improve and streamline the appraisal and revalidation process.
On behalf of the RO complete the transfer of information requests (MPIT) for departing doctors.
Maintain the Trusts appraiser’s spreadsheet and coordinate quarterly appraiser meetings.
Using Trac and People/HR/training Team put rigorously maintain robust processes to be aware of new starters, including long term locums, so training and appraisal process can be delivered on commencement with the Trust. Ensure that historical information (appraisals and 360 surveys) are securely recorded in readiness for revalidations and appraisals. A similar process also needs to be put in place for those doctors transferring from a training to non-training contracts.
Prepare submissions of the AOA (Annual Organisational Audit). Ensuring that when such enquiries are made the Trust can respond in an accurate and timely manner.
Develop and prepare ad hoc reports as requested by Medical Appraisal Lead, RO and Board.
Attend all mandatory training sessions and other training as appropriate.
Represent the Trust at NHSE&I networks and develop relationships with peers in other local Trusts.
Person specification
Qualifications
Essential criteria
- Educated to Degree level in relevant subject
Expeience
Essential criteria
- Experience of influencing and negotiating with others at a more senior level.
- Experience of implementing a new information system as a key user (or able to demonstrate ability to and confidence to do so).
- Experience in the assimilation and interpretation of complex data
- Knowledge and experience of appraisal systems or medical appraisal process
- Experience in planning, organising and facilitating meetings and workshops
- Project management experience, able to demonstrate time management, tracking, monitoring and outcome
Desirable criteria
- Experience working within the NHS
Knowledge
Essential criteria
- Able to use Excel, Word and Microsoft outlook
- Able to organise meetings, issue agendas and paperwork
- Detailed knowledge of appraisal process and GMC revalidation process, to the point of knowing what constitutes valid, robust and sufficient evidence.
- Familiar with other NHS systems and databases used to provide data for the appraisal & revalidation process such as Trac and ESR.
- Able to identify when problems are likely to arise within either the appraisal and revalidation processes, escalating accordingly and suggesting feasible system solutions.
Skills
Essential criteria
- Able to maintain robust relationships throughout the medical hierarchy, to a point where post holder comfortably advises, suggest, coaches, or guides on the appropriateness, robustness or otherwise of the evidence being presented – challenging sensitively yet robustly.
- Requires sound interpersonal skills to communicate tactfully, logically, clearly and with empathy, to the point that even a professional of many years standing will be able understand fine points of distinction involved in distinguishing and on occasion debating the appropriateness of evidence classification.
- Able to work on own initiative and without direct supervision, managing own time and prioritise own work
- Maintenance of Excel Spreadsheets and non-Microsoft, specific databases (where accuracy and attention to detail are essential)
- Able to follow a report format and populate with information from several separate sources.
- Ability to work with unpredictable interruptions
- Able to effectively communicate with senior management and consultants, no matter whether face to face, by telephone, MS teams, by email or in writing.
- Accurate note taking and minute writing skills
- Problem solving skills
- Flexibility and willingness to work and meet deadlines and objectives
- Ability to adapt to new systems and or ways of working
- Demonstrable skill in remaining calm and composed when challenging an individual’s misconceptions about the appropriateness, importance or validity of evidence.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Caroline Nokes-Lawrence
- Job title
- Associate Chief People and Culture Officer
- Email address
- [email protected]
- Telephone number
- 01691 404639
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