Job overview

Please note that this job does not meet the requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

We have an exciting opportunity for a Podiatry Referral Centre Supervisor to join our Administration Team supporting The Podiatry and Foot Health Service. This is a part time position, working 9am to 5pm Monday, Tuesday & Wednesday and 4 hours on a Thursday or Friday. You will be responsible for providing a high standard of administrative supervision, leadership and line management of the Bookings Team along with ensuring data quality and management of waiting lists.

The post holder will be responsible for ensuring the delivery of an effective and efficient service for the team, patients and service users.

You must possess excellent administrative and time management skills and be able to demonstrate a significant level of initiative in prioritising podiatry service workload and be able to identify and resolve issues.  You will need to be highly computer literate and be able to deal with complex information, complaints and at times, contentious telephone calls from patients. Knowledge of Podiatric terminology and previous experience of RIO, Summary Care Record & Oracle would be an advantage.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Main duties of the job

You will be responsible for supervising the podiatry administration team who are the first point of contact for the Podiatry and Foot Health Service, which provides Podiatry services to people in Shropshire & Telford, this is for all service users and professionals who refer into our service. This role ensures that all members of the administration team maintain effective and efficient communication skills whilst dealing with all contacts and managing referrals and appointment bookings in line with Trust policies and procedures.

You will also support the role of the Team & Clinical Leads in service development, delivery and improvement and provide line management within the administration service.

Working for our organisation

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.