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Job summary

Main area
Catering
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 32 hours per week (2 X 32 hours per week positions and 1 X 28 hours per week)
Job ref
223-CFA-229
Employer
The Shrewsbury and Telford Hospital NHS Trust
Employer type
NHS
Site
Royal Shrewsbury Hospital
Town
Shrewsbury
Salary
£24,465 per annum/ pro rota
Salary period
Yearly
Closing
02/04/2026 23:59

Employer heading

The Shrewsbury and Telford Hospital NHS Trust logo

Facilities assistant

NHS AfC: Band 2

Job overview

Would you like to be part of a vital team ensuring high standards of catering are achieved for our patients, visitors, and staff? Do you want to go home at the end of your shift knowing you helped make your local hospital a great place to be cared for?

Our facilities Catering Team play an essential role within the trust, responsible for catering at ward level and commercial outlets across both our hospital sites.

We are recruiting Facilities  Assistants at The Royal Shrewsbury Hospital and looking for individuals who share our passion and drive to ensure that our patients receive a quality meal service.

We have flexible hours vacancy opportunities and would be happy to discuss hours and shift patterns with successful candidates.

Working within the catering department, you can expect:

  • full training
  • Excellent staff benefits including staff health and Wellbeing initiatives, fast track physio, shop discounts, reduced Gym membership and more
  • Support development opportunities
  • Give on-going support through every step of the way from recruitment to when you join our team and beyond

We look forward to welcoming new members to the Catering Team at Shrewsbury and Telford Hospital NHS Trust.

Main duties of the job

  • Help prepare and serve food to patients, staff and visitors in the hospital.
  • Keep kitchen and food areas clean and safe by following hygiene rules.
  • Use equipment like dishwashers, food trolleys and coffee machines safely and correctly.
  • Work with other team members to make sure meals are served on time and to the right people.
  • Talk politely with patients, staff and visitors and help with any questions or problems.
  • Follow training and safety rules to do the job well and keep everyone safe.

Working for our organisation

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team —  clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising  individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a  meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Hospital Transformation Programme (HTP)

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

View full details of HTP  

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack

Person specification

Qualifications

Desirable criteria
  • Food Hygiene Certificate Level 2
  • Level 3 in Food Safety

Experience

Essential criteria
  • Experience of delivering a high level of customer service
Desirable criteria
  • Experience of working in a healthcare setting
  • Relevant experience of working in a catering environment (though full training will be given

Knowledge and Skills

Essential criteria
  • Good literacy skills and the ability to understand instructions, guidance, policies and procedures
Desirable criteria
  • Knowledge of food safety systems, HACCP, COSHH and dealing with Allergens
  • Knowledge of Infection, Prevention and Control
  • Knowledge of cleaning products and COSHH

Employer certification / accreditation badges

Apprenticeships logoPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Pregnancy Loss PledgeDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kerry wood
Job title
Assistant Catering Manager
Email address
[email protected]
Telephone number
01743 261147
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