Job summary
- Main area
- Housekeeper
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: Part time
- Hours
- Part time - 22.5 hours per week (7 day a week including evenings and weekends)
- Job ref
- 223-HKP-732
- Employer
- The Shrewsbury and Telford Hospital NHS Trust
- Employer type
- NHS
- Site
- The Royal Shrewsbury Hospital
- Town
- Shrewsbury
- Salary
- £25,272 per annum/pro rata
- Salary period
- Yearly
- Closing
- 05/10/2026 23:59
Employer heading
Housekeeper - Shrewsbury Elective Surgery Hub
NHS AfC: Band 2
Job overview
An opportunity has arisen to recruit a Housekeeper on a part time basis to work on the Elective Surgery Hub (SESH) at The Royal Shrewsbury Hospital. The ward is equipped to care for 10-14 inpatients with an extremely busy Day Surgery Unit.
We are looking for an enthusiastic and hard-working housekeeper who will work as an integral part of the team ensuring a clean, safe and comfortable environment at all times.
You will need excellent interpersonal skills, as you will be liaising with and helping patients throughout the working day. You will also be required to communicate with all levels of staff both face to face and over the phone.
The post holder will be required to maintain stock levels and participate in the ordering of stock. You will also be required to maintain a high level of cleanliness within the ward.
Applicants with previous experience in a health care setting are desirable, however you will need to demonstrate commitment to developing yourself to support the nursing team in caring for patients and ensuring the patient experience is positive.
Main duties of the job
- The role involves helping to keep the ward clean, tidy, and safe, including looking after equipment, beds, and supplies.
- You will support staff by preparing patient areas, giving out meals and drinks, and helping with non-clinical tasks that make patients comfortable.
- You will check stock levels, make sure items are in date, and report any problems to the nursing team.
- You will communicate well with patients, visitors, and staff, answer the phone politely, and pass on messages clearly.
- You will follow Trust policies, attend training, and work as part of the team while always acting in a professional and respectful way.
Working for our organisation
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled "Candidate Job Pack".
Person specification
Qualifications
Essential criteria
- Worked to an educational standard that demonstrates an understanding of literacy and numeracy
Desirable criteria
- GCSEs Maths and English at grades 9-1 or equivalent qualifications or experience
Knowledge and skills
Essential criteria
- Computer skills
Desirable criteria
- To have a basic knowledge of a hospital environment and infection control
- Knowledge of Oracle ordering system
Experience
Essential criteria
- Previous experience in service industry
Desirable criteria
- Experience in NHS work
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Karen Gordon
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01743 261229
If you have problems applying, contact
- Address
-
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
- Telephone
- 01743 492402
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